**This is a simplified English version of the insurance information document. Please refer to the**
**versions in local language which are the prevailing and legally valid documents per country.**
**General Third Party Liability Insurance for the time of**
**use of a Dott/Tier Unit**
Insurance Product Information Document (IPID)
Company: AWP P&C S.A.
Registered in France under R.C.S. Bobigny with no. 519 490 080. Registered office in
Saint-Ouen (France).
Registered in the Netherlands with No° 33094603. Registered office Poeldijkstraat 4,
Amsterdam, 1059 VM (Netherlands).
Signed by: AWP P&C S.A., Dutch Branch
Product: General Third Party Liability Insurance (01.07.2025 – 30.06.2026)
This Insurance Product Information Document (IPID) provides a summary of key information about the
General Third-Party Liability Insurance policy (“Policy). It is therefore not complete. Full information
about the Policy is provided in the documents relating to the insurance contract. The terms used in
this summary shall have the same meaning as in the Insurance Term and Conditions. For easier
reading, they are formatted with capital letters. In addition to this IPID, We have also enclosed a copy
of the Insurance Terms and Conditions and Allianz’ Privacy Notice. Please read all documents so that
You are fully informed.
## What is this type of Insurance?
The Policy is a General Third-Party Liability Insurance Policy for individuals who: (A) rent a Dott/Tier
Unit through the Dott/Tier Application; or (B) use a Dott/Tier Unit with the explicit consent of a
registered user of the Dott/Tier Application (both are referred to here as Beneficiaries or Beneficiary).
Insurance cover under this Policy is only provided if no statutory motor third party liability insurance
for the respective Dott/Tier Unit in Beneficiary’s country exists. The Policy also provides cover for the
Local Policyholder.
## What is insured?
The General Third Party Liability
Insurance Policy provides indemnity for
sums a Beneficiary may become legally
liable to pay for :
✓ Damages arising directly from an
Accident caused by the Beneficiary
✓ Legal Costs arising directly from an
Accident (our prior written consent is
required)
## Who is insured?
✓ An individual who is registered to the
Dott/Tier Application and rents a
Dott/Tier Unit for personal
transportation purposes.
✓ An individual who uses a Dott/Tier
Unit with the explicit consent of a user
registered to the Dott/Tier Application.
## What is not insured?
✘ Incidents arising from the Unauthorised
Use of a Dott/Tier Unit including
improper use of a Customer’s log-in
credentials or Commercial Use of the
Dott/Tier Unit
✘ Damage to Property (including
vehicles):
(i) owned or rented by a Beneficiary.
(ii) loaned or rented to a Beneficiary;
and/or
(iii) in the care, custody, or control of a
Beneficiary
✘ Damage to Property of, or Bodily Injury
to, Passengers carried by You on the
Dott/Tier Unit
✘ Damages caused when riding a
Dott/Tier Unit in connection with
passengers or animals
✘ Claims caused by wilful or malicious
acts
## Insured sum
✓ EUR 1,000,000 per accident with a
maximum of EUR 5,000,000 for any
one Insurance Period per Territory
and a maximum of EUR 15,000,000
for any one Insurance Period for all
Territories under this Policy in Europe
(or the equivalent amount in local
currency (see local documents)).
✘ Any liability in connection with Data and
Cyber Claims
✘ Any liability in connection with Terrorism
✘ Any contractual liability unless You
would have had the same liability had
You not entered into the contract or
agreement
✘ Damages caused under the influence
of alcohol above the locally allowed
limit or under the influence of nonprescribed medicine or drugs.
✘ Any liability resulting from, arising out
of or relating to any Pandemic
outbreak including the Covid-19 virus
## Are there any restrictions on cover?
If You do not tell Us about any other
insurance that wholly or in part covers
the risk when notifying Us of a claim
then it will release Us of Our obligations
under this Policy.
## Where am I covered?
The insurance is valid in the country in which the Dott/Tier Unit is rented.
## What are my obligations?
You must comply with the Insurance Terms and Conditions.
In the event of an insured event, You must,
- inform Us without delay of the Damage
- take reasonable precautions to prevent and minimise any financial loss which might be caused as a result of the Accident;
## When and how do I pay?
Dott/Tier pays the insurance premium. There is no additional charge for You.
## When does the contract start and when does it end?
The cover starts when You start a rental of a Dott/Tier Unit through the Dott/Tier
Application and ends with the end of such rental.
## How do I cancel the contract?
You cannot withdraw from the Insurance; it is an integral part of the Dott/Tier rental
offer.
---
# Important Information about the Insurance Policy
Dott/Tier (emTransit B.V.) has purchased insurance coverage to protect the rider during the use of the
Dott/Tier Units. Dott/Tier (emTransit B.V.) is the Policyholder and pays the premium to the Insurer.
The policy is active in the following countries:
| France |
| --- |
| Italy |
| Spain |
| Austria |
| Norway |
| Denmark |
| Greece |
| Portugal |
| Poland |
## YOUR INSURANCE
## General Third Party Liability Insurance
You are insured for damages which results in
Bodily Injury to, or Damage to Property of, a
third party during the use of a Dott/Tier Unit.
Insurance cover under this Policy is only
provided if no statutory motor third party
liability insurance for the respective Dott/Tier Unit in
country of rental exists. The insurance is limited to EUR
1,000,000 per accident with a maximum of EUR 5,000,000
for any one Insurance Period per
Territory and a maximum of EUR 15,000,000
for any one Insurance Period for all Territories
under this Policy in Europe (or the equivalent
amount in local currency (see local
documents)). Note that this General Liability
cover is secondary to Your private third-party
liability insurance.
## IN CASE OF AN ACCIDENT
## What do You have to do in every claim?
You must take reasonable precautions to
prevent and minimize loss or damage. You
must also provide proof in support of the claim.
For this reason, please always secure suitable
evidence of the occurrence of the damage (e.g.
damage confirmation, attestation) and the
extent of the damage. Please notify Your
damage quickly through the Dott/Tier
Application or through claims-
support@ridedott.com. The Policyholder will
forward the claim to Us including relevant rental
data and We will reach out to You for further
instructions.
## Applicable Law
The Policy is governed by the law of the country
of rental, unless this is precluded by
international law. The Policyholder or the
Beneficiary may bring an action under the
Policy before the court at the registered office
or branch of the Insurer.
If the Policyholder or Beneficiary is a natural
person, legal action may also be brought in the
court in whose district the Policyholder or
insured person has his place of residence at the
time the action is brought or, if no place of
residence exists, his habitual residence.
## IMPORTANT NOTES
AWP P&C S.A. – Dutch Branch, is a Dutch
branch of AWP P&C S.A, which has its
registered office in Saint-Ouen, France and is
part of Allianz Partners Group. AWP P&C S.A.,
Dutch branch is registered at the Netherlands
Authority for the Financial Markets (AFM) and
is authorised by L’Autorité de Controle
Prudentiel et de Résolution (ACPR) in France
to provide insurance products and services on
a cross-border basis.
## COMPLAINTS
## Complaint possibilities
Our goal is to offer first-class services.
It is also important to Us to respond to Your
concerns. Should You ever be dissatisfied with
Our products or Our service, please let Us know
directly.
## Ombudsman
If You are not satisfied with the solution You
may have a right to submit the complaint to La
Médiation de l’Assurance (www.mediationassurance.org) at LMA, TSA 50110, 75441
Paris, Cedex 09, France.
Alternatively You may have right to submit the
complaint to the financial services dispute
resolution service in Your Country of
Residence. Please refer to:
The European overview website
---
## INSURANCE TERMS AND CONDITIONS
Applicable terms & conditions:
**General Third-Party Liability Insurance**
## A. General Information
AWP P&C S.A. – Dutch Branch with registered office in the Netherlands (hereinafter “**Insurer**”) provides
insurance coverage subject to the terms and conditions set out herein. Some words and phrases have
specific meanings and are defined herein. For easier reading, they are formatted with bold letters.
## B.
## Definitions
The following definitions are applicable to the **Policy**:
“**Local Policyholder**”: The Local Policyholder per Territory is defined in the following table
| Local Policyholder | Address | Country |
| --- | --- | --- |
| Dott SAS(previously known as emTransit SAS) | 37 Avenue Trudaine, 75009 Paris, France | France |
| TIER Mobility France SAS | TIER Mobility France SAS TIER Mobility/Regus Co-workingParis République3 bis rue Taylor, CS 2000475010 Paris, France | France |
| RideDott S.L.U. | Travessera de Gràcia,Número 56,08006Barcelona | Spain |
| Tier Mobility Spain S.L.U | Arbea Campus Empresarial,Edificio 2,Carretera de Fuencarral a Alcobendas,Km3,800,28101,Alcobendas Spain | Spain |
| emTransit s.r.l. | Largo Augusto,3,2012 Milano MI,Italy | Italy |
| Vento Mobility S.r.l. | Via XX Settembre,3,10121 Torino,citta metropolitana Torino,Italia | Italy |
| TIER Mobility AustriaGmbH | Mariahilfer Straße 36/61070 Wien | Austria |
| TIER Mobility DenmarkApS | C/O LEAD I Rödl & PartnerAdvokatpartnerselsStore Kongensgade 40H1264 København KDenmark | Denmark |
| TIER Mobility Norway AS | Oscar Gate 270352 OsloNorway | Norway |
| PushMe Bikes HellasSingle Member P.C. | Sungrou Avenue 72,PC 11742,Athens,Greece | Greece |
| Ambitioustime UnipessoalLda | Praça Duque da Terceira,n°24,3°,1200-161,Lisboa,Portugal | Portugal |
| emTransit sp.z o.o. | ul.Inflancka 4,00-189,Warsaw,Poland | Poland |
“**Accident**” means a sudden event neither expected nor intended by (i) the Beneficiary or (ii) in case
of a Dott/Tier Property Claim only, the Local Policyholder, and which first occurred or commenced at
---
## “Beneficiary” or “Beneficiaries” shall mean
(i) an individual Customer(s), who (A) rents a Dott/Tier Unit for personal transportation purposes in
a Territory pursuant to the local Rental Agreement; and (B) is of the minimum age required by
laws or regulations to ride the Dott/Tier Unit in that Territory, but is at least of the legal age
of majority in the respective Territory; and
(ii) any other Permitted User.
**“Insurance Period**” means the period during which this policy is effective.
“**Bodily Injury**” shall mean physical injury or the death of any human person. It shall not include any
mental injury, shock or anguish.
“**Claim**” shall mean a written demand for monetary compensation by a third party against a Beneficiary
relating to an Accident.
“**Commercial Use**” shall mean the use of a Dott/Tier Unit for purposes relating to a Beneficiary's trade,
business, craft or profession. For the avoidance of doubt, Commercial Use shall not include commuting
between a Beneficiary's residence and place of work.
“**Covered Period**” shall mean the period of time from when a Beneficiary unlocks a Dott/Tier Unit until
the Beneficiary locks the Dott/Tier Unit in accordance with the instructions in the Dott/Tier Application,
or otherwise completes the use of the Dott/Tier Unit, whichever is the earliest.
“**Customer**” means any natural person who is registered to the Dott/Tier Application.
“**Damages**” shall mean a sum of money payable to a third party as compensation under civil law in
respect of actions or suits brought in a court in any Territory (other than actions or suits brought to
enforce a judgment obtained outside of the Territories). It shall not include any award made by a criminal
court, punitive Damages, exemplary Damages, aggravated Damages, fines, penalties or any award of
additional Damages resulting from the multiplication of compensatory Damages against a Beneficiary.
“**Damage to Property**” shall mean physical damage to, loss of or destruction of tangible property.
“**Defence Costs**” shall mean any and all legal costs and expenses which are reasonably and
necessarily incurred with the prior written consent of the Insurer (not to be unreasonably withheld) in
the investigation or defence of any Claim which is covered under this Policy.
“**European Motor Insurance Directives**” means Directive 2009/103/EC of the European Parliament
and of the Council of 16 September 2009 or any subsequent legislation.
“**Financial Loss**” means a pecuniary loss, cost or expense not in respect of:
(i) Bodily Injury to third parties; or
(ii) Damage to Property of third parties.
“**Insurer**” means AWP P&C S.A. – Dutch Branch.
“**Dott/Tier Application**” shall mean the application used by a Customer in order to use the Dott/Tier
Unit.
"**Dott/Tier Electric Scooter**" means an electric two wheeled kick scooter propelled by a combination
of human power and an electric motor with handlebars, brake(s) and a deck that allows a person to
stand while operating the scooter, which is powered by an electric motor with maximum continuous
rated power according to local laws and regulation capable of propelling the scooter with or without
human propulsion and that ceases to provide assistance when the scooter reaches a maximum speed
according to local laws and regulation.
**Dott/Tier Electric Bicycle**” shall mean an electric pedal cycle, which has pedal assistance powered by
an electric motor with maximum continuous rated power according to local laws and regulation which
assists the human propulsion of the pedal cycle and that ceases to provide assistance when the pedal
bicycle reaches a maximum speed according to local laws and regulation
## Insurance Coverage
1. The Insurer will provide indemnity for all sums which a Beneficiary may become legally liable to
pay as Damages and Defence Costs arising directly from an Accident provided that:
a) the Accident occurred in the Territory; and
b) the Claim was made within 1 (one) year of the date of the Accident, unless applicable
legislation regarding third party civil liability for such Accidents requires the Policy to provide
---
## Limits of Liability
1. The amounts payable by the Insurer for Damages or Defence Costs under paragraph C1 shall not
exceed the Limit of Indemnity.
## Exclusions
The indemnity in this Policy (including under any extension) will not apply to legal liability or pay any
amounts:
1. Unauthorised Use: arising out of or in connection with any Unauthorised Use.
2. Passengers:
a) in respect of any use of a Dott/Tier Unit where more than one person is on or in connection
with the Dott/Tier Unit at the same time
b) in respect of any transportation of animals on or in connection with the Dott/Tier Unit at the
same time
c) in respect of any damage to Property of, or Bodily Injury to, passengers being carried on a
Dott/Tier Unit.
3. Beneficiary and Local Policyholder Property: In respect of Damage to Property:
a) owned or rented by a Beneficiary or the Local Policyholder;
b) loaned or rented to a Beneficiary or the Local Policyholder; and/or
c) in the care, custody or control of a Beneficiary or the Local Policyholder.
4. Contracts: arising out of or in connection with a contract or agreement unless the Local
Policyholder or Beneficiary would have had the same liability had the Local Policyholder or
Beneficiary not entered into the contract or agreement.
5. Financial Loss: for Financial Loss.
8. Specified Excluded Perils: arising out of or in connection with:
a) civil commotion, riot, labour disturbances or public disorder or attempt thereat;
b) war (whether declared or not), or war-like acts or attempt thereat;
c) military uprisings, usurped power, rebellion or revolution or attempt thereat, or action taken
by governmental authority in hindering or defending against any of these;
---
## Insurance Terms and Conditions
1. Premium
The Insurance Premium is paid by the Policyholder.
2. Communication of Policy Changes
The Local Policyholder must inform the Beneficiaries of any material change in the Policy, including
any amendment, restriction or cancellation thereof, as soon as possible.
3. Claims conditions
Unless required by any applicable law or regulation, an adjusted indemnity will be paid according
to the degree of the infringement for the liability of any Beneficiary who has not complied with the
requirements of this section, which requirements shall be communicated by: i) the Local
Policyholder to Beneficiaries via the Local Policyholder’s webpage; or ii) Local Policyholder or
Insurer to Beneficiaries at the time a Beneficiary notifies Local Policyholder or Insurer of an
Accident or Claim.
4. Notification responsibilities of the Beneficiaries
a) In the event of any Accident which may result in a Claim a Beneficiary shall:
(i) notify the Local Policyholder under the contact details set out in the insurance certificate
as soon as possible according to local law or regulation;
(ii) take reasonable precautions to prevent and minimise any financial loss which might be
caused as a result of the Accident;
(iii) Upon being contacted by the Insurer:
- provide the Local Policyholder (or the Insurer upon request) with all relevant
information and documents regarding the Accident and its consequences;
- provide the Insurer (upon request) with proof of age at the time of the Accident (e.g.
by way of passport); and
- supply such proof, information and sworn declarations as the Insurer may require
within the time frame requested.
5. Your rights in respect of Your personal data
Where permitted by applicable law or regulation, You have the right to:
- Access Your personal data held about You and learn the origin of the data, the purposes and
ends of the processing, the details of the data controller(s), the data processor(s) and the
parties to whom the data may be disclosed;
- Withdraw Your consent at any time where Your personal data is processed with Your consent;
- Update or correct Your personal data so that it is always accurate;
- Delete Your personal data from Our records if it is no longer needed for the purposes indicated
above;
- Restrict the processing of Your personal data in certain circumstances, for example where You
have contested the accuracy of Your personal data, for the period enabling Us to verify its
accuracy;
- Obtain Your personal data in an electronic format for You or for Your new insurer; and
- File a complaint with Us and/or the relevant data protection authority.
You may exercise these rights by contacting Us as detailed in section 9 below providing Your name,
email address, account identification, and purpose of Your request.
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**Status: June 2025**