About this report:

This is the first sustainability report of TIER-Dott,
following the merger of TIER and Dott in March 2024.

It is published in accordance with
the Global Reporting Initiative (GRI)
standards, building upon Dott’s 3
years of GRI reporting experience. The
publication of this report demonstrates
our continued commitment to
transparency in sharing our priorities,
progress, and learning in our
sustainability journey. As a new, joint
company, we remain dedicated to
publishing a sustainability report every
year to provide regular updates on our
progress.

This sustainability report covers the
operations of TIER Mobility SE (“TIER-
Dott”) and its subsidiaries for the
calendar year 2024. Unless otherwise
stated, all disclosures are consolidated

across the entities under the parent
company for the full year. For the
period prior to the acquisition of
emTransit BV (“Dott”) by TIER Mobility
SE, we have combined data from both
groups to provide comprehensive,
full-year reporting. This is the first
sustainability report for TIER-Dott, so
there are no restatements. This report
is not directly comparable to reports
previously published by Dott alone,
as it covers the full parent group.

For questions regarding this report
or the reported information, please
contact our sustainability team via
sustainability@ridedott.com.

Publication date: 15 July 2025

25,000 vehicles refurbished to
date, extending the lifespan of
Europe’s largest micromobility
fleet
>6.5 million trips added
to public transport, as an
affordable & accessible
connection.

First TIER-Dott carbon
footprint calculation,
setting the starting point
for our progress

97 standardized
operational trainings
to ensure industry-leading
safety & quality

Message from our leadership:

TIER and Dott were both founded in 2018
with the same vision in mind: pollution-free
cities designed for people, not cars. We
set out to build micromobility services that
are reliable and enjoyable for our riders,
while also safe and sustainable for our
communities.

Over 400 million rides later, our two companies joined forces in 2024 to create the European champion of shared micromobility.

With a combined fleet of 250,000 e-bikes and
e-scooters operating across more than 400
cities, we have greatly expanded our ability
to deliver sustainable, accessible, and safe
mobility solutions to millions of riders. This
milestone is not just about scale; it’s about
leveraging our shared expertise to drive
meaningful change in the cities we serve.

Together, we have already made significant
strides in sustainability. One of our proudest
achievements this year has been the
expansion of our refurbishment program,
which now supports the largest micromobility
fleet in Europe. By extending the lifespan of
our vehicles through in-house refurbishment
facilities, we have reduced waste, minimized
emissions, and set a new standard for
circularity in our industry.

Across the business, we have worked to
harmonize and scale the best practices
of both companies, embedding safety,
inclusivity, and sustainability into every
aspect of our operations. Externally, we’ve
also deepened our partnerships with cities,
further amplifying public transport and
progressing towards their mobility goals.

Looking ahead, we remain committed to
responsible operations and collaboration
with cities to create safer and more livable
urban environments. Together, we will
continue to change mobility for good.

Henri Mossinac, CEO
Maxim Romain, President

About TIER-Dott

Our mission is to change mobility for good,

As a shared micromobility operator, we deploy and
maintain a fleet of shared e-scooters and e-bikes in
cities across Europe and the Middle East, which can
be rented short-term via our app. At TIER-Dott, we
pride ourselves on being the responsible city partner,
amplifying public transport and helping cities achieve
their mobility goals through a service that is safe,
useful, and sustainable.

In 2024, TIER-Dott operated 250,000 shared e-scooters
and e-bikes in over 400 cities across 21 countries.
The company is headquartered in Berlin, with major
offices also located in Amsterdam and Paris. At the
end of 2024, we had 1,677 employees, mostly based in
Germany, France, and Poland.

Governance:

Administrative Board

The Administrative Board is the highest governance body
of TIER Mobility SE and meets quarterly to review, inter alia,
the company’s performance against its plan and KPIs.

The Administrative Board is composed of representatives
of major shareholders, as well as the CEO. In 2024 the
Chairperson was a non-executive who was not involved
in the day-to-day management of the Company. There
are no independent members. As the board members are
mostly investors, it is common for such directors to hold
board seats on multiple enterprises. Currently all board
members are men with varied areas of expertise.

The members of the Administrative Board are nominated
by major investors and are appointed by the shareholders
acting at a General Meeting. Investors select representatives
from their firms with the expertise to guide the company
to success. Shareholders are also entitled to remove
their nominated board members in accordance with
the provisions of the shareholders agreements.

The Administrative Board has established two committees,
a Sustainability Committee and a Remuneration Committee.
The members of Committees of the Board are nominated
and appointed by Board members in accordance with the
Company’s governance documentation. In appointing new
Committee members, the Board takes into consideration
independence and competencies relevant to the industry.

Sustainability Committee

The Sustainability Committee monitors TIER-Dott’s sustainability performance
and advances key business priorities related to sustainability. The Committee
oversees the company’s due diligence process and all processes to identify
and manage the organization’s impacts on the economy, environment, and
people. The Sustainability Committee meets at least once each quarter with
the President, Chief Development Officer (CDO), and Director of Sustainability
to support on key topics, monitor progress against KPIs, and review the
effectiveness of the organizations’ processes stated above. These updates
are then shared with all employees of the company.

Management Team

TIER-Dott has established a management team comprising key business
functions including the CEO, President, CFO, CTO, CBO, CPO, CDO, and
General Counsel who are responsible for day-to-day management. The
Chief Development Officer (CDO) oversees the Sustainability Team and
is responsible for managing the organization’s impacts on the economy,
environment, and people.

Works Councils

TIER-Dott has established Works Councils in France and the Netherlands.
These councils are elected groups, consisting of members from both
ground and office teams. They represent the interests of the employees in
each country and are consulted on matters impacting employees, such as
the introduction of new policies. They hold monthly office hours, which are
open to all employees, and work closely with the company’s leadership to
maintain a positive working environment.

Integrating governance in day-to-day work

All employees have a responsibility
to ensure a positive impact on
the economy, environment, and
people. Ethical behavior and
compliance are integrated at the
highest level of the organization
and consistently communicated
by senior leadership. These
principles are embedded in
our core policies, such as the
employee Code of Conduct, which
all employees are required to read
and confirm understanding of as
part of their onboarding process.

Key policies are communicated
via email (including updates)
and all policies are available to
employees on the company’s
internal policy page. All office
employees receive compulsory
annual training on these core
policies. Our Supplier Code of
Conduct also ensures our policy
commitments are embedded in our business relationships.

Our Commitment to Sustainability

At TIER-Dott, we envision urban mobility systems
that are efficient, accessible, and environmentally
sustainable. In pursuit of this, sustainability lies at the
heart of every team’s mission. The Sustainability Team
operates as a collaborative force, working shoulder-to-shoulder with the entire organization, fostering a
collective effort towards achieving our goals.

Materiality

As a newly merged organization, we’ve updated
the materiality assessment previously conducted
by Dott to reflect our current business impacts and
stakeholder priorities.

The materiality matrix was developed by combining
industry best practices, regulatory trends, and
stakeholder feedback to identify key environmental,
social, and governance (ESG) priorities. The resulting
materiality matrix highlights our key material topics,
including customers and citizens’ health & safety,
operational energy and carbon impact, and the
transition to sustainable mobility. We are committed
to amplifying our positive impact, while mitigating
any identified negative impacts at the source and
cooperating in their remediation.

Our Stakeholders

Employees, Dott users, City residents, Government officials, Industry
organizations, Investors, Suppliers, Public safety
groups, Public transport operators, Third-party
operations partners, Micromobility operators.

Sustainability Framework:

Informed by our materiality assessment, our
sustainability framework outlines how we
manage our key impacts and aligns our work
to the UN Sustainable Development Goals.
Our approach focuses first on amplifying
our positive impact in cities, going beyond
mitigating potential negative impacts.

The framework encapsulates
3 overarching pillars:

We accelerate cities’
sustainable mobility
transition with micromobility solutions powered
by low-carbon operations &
responsible employment.

Sustainable

Mobility Transition

Low-Carbon

Operations

Responsible

Employment

1. Not identified as a key material topic in our materiality
assessment, but included as a key company priority

Integrated Transport

In 2024, our global rider survey found that our service
is already well connected with public transport and
encouraging a transition away from motor vehicle travel.
To go further, we’re closely collaborating with local
stakeholders in every city to increase connections between
our service and local transport and facilitate a car-free
lifestyle for residents and tourists alike.

With the merger of our two services,
we are now integrated in the local
mobility system in over 400 cities
across Europe and the Middle East.

Amplifying public transport:

>6.5 million rides added to public transport

According to our 2024 global rider
survey, 41% of our rides connect with
public transport, and 16% of these
public transport trips would not have
occurred without the first/last mile
benefits of our service. This means
we added over 6.5 million rides to
public transport systems in 2024
through increased accessibility. To
further facilitate these intermodal
connections, we’ve worked with
local transport agencies and
municipalities to integrate into
mobility hubs across Europe. In
the suburbs of Copenhagen, for
example, we collaborated with the
municipality of Rudersdal to supply
our shared bikes at 174 mobility
hubs as part of the EU-funded
GEMINI project. From these hubs, we
facilitated over 5,000 first and last
mile trips in the last 5 months of
2024 alone.

Complementary Service

Where public transport is not available, or when disruptions occur, our service
fills these gaps, providing resilience for the mobility network. For example,
during a transport strike in Milan in June, many commuters turned to our
service, increasing our daily ridership by 65% over the week prior. We also
supplemented public transport service during special events, such as the
European Football Championships in Germany and the Paris 2024 Olympics
and Paralympics. During the latter, we transported over 1 million spectators,
reducing strain on the local metro system.

Car-free lifestyle:

58% previous car users have reduced usage

The high integration between our
service and public transport has
reduced car dependence among our
riders. 58% of riders who previously
traveled by car, taxi, or ride-hail say
they have reduced such usage since
starting to use TIER-Dott. 10% of riders
even say they’ve postponed the
purchase of a new car since starting to
use our service.

With less cars on the road, we’ve
reduced congestion and emissions in
our cities. 21% of TIER-Dott rides
directly replace polluting modes (car, moped/
motorcycle, taxi/ride-hail). With an
estimated 40.5 million kilometers
of car travel reduced in 2024, this
equates to over 4,000 tonnes of CO

2
and €17 million in external societal
costs avoided, based on data from the
European Environment Agency and the
European Commission.

Happier &

Healthier Riders

As a more efficient and enjoyable
travel option compared to other
modes, we’ve also contributed to a
happier and healthier population.
When we asked our riders why they
choose TIER-Dott over other modes,
the top 3 answers were: to save
time (74%), to make their trips easier
(41%), and to avoid traffic congestion
(41%). 29% of riders also said they
feel happier and more relaxed while
traveling. To read more about how our
service is changing mobility habits, see
our 2024 Usage Report.

Accessible Service

To facilitate the transition to
sustainable mobility in our cities,
we’re setting ambitious targets
to increase the affordability &
accessibility of our service.

In 2024, we brought together the MaaS integrations of
TIER and Dott, making it even more convenient to access
Europe’s largest micromobility fleet. At the same time, we
launched our new passes, making everyday use more
affordable and bringing even more users to micromobility.

55:6% | | >40% women riders by 2030 | 24% |

Affordability & accessibility:

31% of bike riders cycle more often

Beyond the expansion of our
footprint, the merger of TIER and
Dott has expanded the reach
of our services through the
combination of our Mobility-as-a-Service (MaaS) platform
integrations. By the end of 2024,
our service was fully integrated
into 22 MaaS applications,
with work ongoing to finalize 14
additional integrations. Through
these integrations, more users
can access Europe’s largest
micromobility fleet using travel
planning apps they already have
on their phones, such as Google
Maps, FreeNow, and Citymapper.
Integrations with local public
transport apps, such as Bonjour
in Paris and Floya in Brussels,
also furthers the connections of
our service with public transport
systems.

Affordability

In 2024, our average ride price was €2.74,
on par with public transport pricing. We
invested further in the affordability of our
service by launching our Dott Flex and Pro
Passes, which offer rides for as low as €1.25.
These passes make micromobility even
more affordable, attracting over 70,000
new riders to our service.

In the UK, we also introduced an access
scheme with discounts of up to 80% for
key demographics, including National
Health Service (NHS) workers, students,

and refugees. With over 1,000 participants
already in 2024, this initiative ensures that
sustainable transport is affordable and
accessible for everyone.

Our passes and discounts make
micromobility a more viable option for
regular use, particularly for those who
may not have the means to purchase and
maintain their own bike or scooter. Notably,
31% of TIER-Dott bike riders in our 2024
global rider survey reported cycling more
frequently since starting to use our service.

Safe

Mobility

Ensuring the safety of every ride is our number one priority.

Since 2021, shared e-scooter and e-bike injury rates across
Europe have fallen by 30% and 13%, respectively, thanks
to safer vehicles and safer streets. According to industry
aggregated data, the risk of serious injury on an e-scooter in
Europe was 15.4 per million kilometer ridden in 2024. We are
committed to going further, working with our city partners
in pursuit of Vision Zero. In 2024, we conducted a wide
range of safety events across Europe, partnering with local
organizations to educate riders on how to responsibly ride our
vehicles while protecting themselves and their communities.

Public training events in >16 cities

Safety Events

Across Europe, we hosted and
participated in numerous safety
events in 2024, engaging thousands of
students, commuters, and the general
public on how to use micromobility
safely and responsibly. In Germany,
we partnered with the German Road
Safety Association, local police, and
city officials to distribute over 1,250
helmets and provide training at events
in Düsseldorf, Cologne, Bielefeld, and
Sieburg. In France, we collaborated with
the Paris Roller Parade, providing bikes,
safety equipment, and training during
their summer events. We also partnered
with the Road Safety Association for
the Paris “Light and Vision” race in
October to train participants on the
risk associated with seasonal time
changes and winter conditions. In Italy,
we collaborated with municipalities and
universities to organize over 20 safety
training events in 10 different cities.

Vehicle Maintenance

We also ensure the safety of each ride through a robust vehicle
maintenance program that emphasizes incident prevention
and quality control. Our teams conduct quality checks during
each battery swap, approximately every 10 rides. Our predictive
maintenance algorithm also identifies potential vehicle issues
before they arise, with 90% accuracy. If riders encounter an
issue during their ride, they have the opportunity to flag it within
the app. When a safety-sensitive issue is identified, the relevant
vehicle is immediately taken offline and our mechanics work
quickly to repair the vehicle and return it to a safe and working
condition. In the event that an accident does occur, riders are
covered by our free and comprehensive insurance.

Safe for communities:

32% of women riders choose Dott to get home safe

Our service provides a public safety
benefit for women by offering a reliable
and accessible transportation option,
particularly during late hours or in areas
underserved by public transport. As a
24/7 service, we ensure women have a
dependable alternative to walking or
waiting in potentially unsafe environments
at night. According to our rider survey,
32% of women use TIER-Dott to travel
home safely at night.

Safe for the Blind &

Visually Impaired

We are committed to reinforcing the safety
of our service for the visually impaired
community. In Berlin, Stuttgart, and
Düsseldorf, we partnered with the German
Association for the Blind and Visually
Impaired to train our operations teams on
how to deploy e-scooters in a manner that
is safe for the visually impaired community
when marked parking spots are not
available. This includes deploying on the
street side of the sidewalk, positioning
vehicles in the walking direction, and not
blocking tactile systems.

In Mönchengladbach, we also partnered
with the Association to host a training
session for riders on the importance of
responsible parking to keep the visually
impaired community safe. In every city,
we leverage a mix of geofencing, antisaturation
technology, and user education
to ensure riders park where they are
supposed to, and that we keep walkways
clear for all pedestrians. If a vehicle is
misparked, our ground teams intervene
promptly to relocate it. We also work
closely with city officials to continuously
review the density and layout of the
parking network to improve convenience,
compliance, and orderliness.

Durable

Vehicles

Launched in 2021, our unique
Phoenix refurbishment program
set a new standard for circularity
in the micromobility industry and
continues to be the cornerstone of
our sustainability strategy.

In 2024, we further expanded this program to now
refurbish Europe’s largest micromobility fleet, extending
the lifespan of our vehicles and increasing their utilization.
This allowed us to operate our full geographic footprint
without needing to purchase new vehicles in 2024.

As our vehicles are the core of our service, maximizing
their lifespan is key to reducing our resource consumption
and environmental impact.

Durable Vehicles:

Fleet refurbishments:

25k vehicles refurbished to date

Lifespan Extension Program

Our refurbishment journey began with 7,000 Dott
Gen 2 e-scooters in Lyon, over 90% of which are still
deployable after five years and 11,000 km of service -
far exceeding the supplier’s original life expectancy
of just 18 months. In 2024, thanks to the merger of our
two companies, we were able to scale the capacity of
this program further to refurbish an additional 9,700
e-scooters from the Dott and TIER fleets, bringing the
total to 25,000 vehicles refurbished to date.

This industry-first initiative is guided by two core
objectives:

• Durability: extending the operational lifespan
of each vehicle by an additional two years

• Utilization: increasing overall fleet availability
and performance

By choosing vehicle refurbishment over replacement,
we significantly reduce our environmental footprint. In
2024 alone, we estimate we’ve saved 4,200 tonnes of
CO 2 and diverted 300 tonnes of waste from landfills.

Phoenix Refurbishment Hub

At our Phoenix refurbishment hub in Poland, an in-house team of 50 professionals
conducts all of our refurbishments with the highest quality and safety standards.
During refurbishment, each scooter undergoes a three-step process:

1. Complete disassembly for diagnostics
2. Thorough refurbishment of components
3. Final cleanse and repaint

Our Phoenix hub also refurbishes spare vehicle components, reducing the need
to purchase new parts. In 2024, our Phoenix team successfully refurbished 13,638
IoT modules and 2,589 batteries, and piloted motor repairs. Looking ahead, we are
planning to further scale this facility to refurbish additional vehicle models and
components to support our circular approach.

Lean

Logistics

Alongside our vehicle lifecycle assessments, we calculated
our first joint company carbon footprint in 2024 to understand
our current impact. We are committed to reducing our
emissions in alignment with the Paris Agreement’s 1.5°C
pathway at a minimum, and we are already investing in
service optimization and electrification to get there.

We prioritize using low-carbon logistics so we can deliver positive change in our cities with minimal environmental impact.

Carbon footprint:

26k tonnes of CO e 2

Vehicle Lifecycle Assessments

We have previously worked with Bochum University of Applied Sciences
(HSBO) to conduct lifecycle assessments (LCA) of our vehicles to
understand the carbon impact of our service. This takes into account
the cradle-to-grave emissions related to the manufacturing, operation,
and eventual disposal of the vehicles. The results show our vehicles
range from 36 to 43 gCO e/km, with newer generation models
outperforming older ones. For comparison, in France, average emissions
for cars are approximately 173 gCO e/km, while public transport ranges
from 8 gCO e/km for metro/tramways to 91 gCO e/km for buses.

Carbon Impact of
TIER-Dott Vehicles:

Carbon Impacts of Transport Modes:

Company Carbon Footprint

Since 2020, both TIER and Dott have been measuring and working to reduce
our respective carbon footprints. In 2024, we completed our first joint company
carbon footprint (CCF) calculation in collaboration with Greenly. While LCAs
show the carbon impact of our service as a transport mode, our CCF considers
our full emissions as an organization, including corporate overhead. In 2024, our
total emissions amounted to 25,843 tonnes of CO e across Scopes 1, 2, and 3,
calculated in accordance with the Greenhouse Gas Protocol.

Our Scopes 1 & 2 emissions, which include direct emissions from diesel and
electricity use, accounted for only 9% of the total. The majority of our emissions fell
under Scope 3, mainly driven by the emissions of our operations partners and the
production of our spare parts. Notably, we did not purchase new vehicles in 2024,
avoid emissions typically associated with vehicle manufacturing.

Carbon Footprint Breakdown by Source:

Reducing our Impact

Both TIER and Dott had
ambitious Science-Based
Targets (SBTs) to reduce
Scopes 1 & 2 emissions by
50% by 2030. We are actively
working to update our
new group-wide trajectory
to align at least with the
1.5°C pathway of the Paris
Agreement. Since we did not
purchase vehicles in 2024,
it can not be considered a
representative baseline year
for our carbon footprint. We
therefore aim to set a new
SBT next year, based on a
2025 baseline.

Key reduction levers we are
pursuing include continuing
to expand our vehicle
refurbishment program,
further electrifying our service
fleet, and increasing our use
of renewable energy. Through
our Supplier Code of Conduct
and contracts with operations
partners, we also require
our business partners to
reduce their carbon footprint,
ensuring we decarbonize our
tire value chain.

Optimized city logistics:

49% rides served by electric service fleet

49% of our rides are already
supported by zero-emission
street operations, minimizing
our impact on city congestion,
noise and pollution. In some
cities, such as Lyon, Bordeaux,
and Aalst, 100% of our pickups,
rebalancing, and battery
swaps are already conducted
by a fully electric service fleet.
In 2024, we added more e-vans
and cargo bikes to our service
fleets in major cities, including
Turin, Rome, and Brussels. This
allows us to advance towards
our goal of 100% electric
operations and lower Scope 1
carbon emissions.

Optimized Logistics

We optimize our operations,
hence minimizing the use
of key resources such as
electricity, diesel, heating
and cooling systems. We
increasingly rely on renewable
energy sources, and
implement energy sobriety
measures for warehouses
and offices. This year we
also implemented our Smart
Routing algorithm across our
400 cities, which provides
our on-street teams with
streamlined routes, reducing
kilometers driven and our
impact on city traffic,
pollution and noise.

Full Lifecycle

Management

In 2024, we unified our sourcing and waste management
standards, ensuring a sustainable upstream and
downstream value chain.

We also ensure a responsible lifecycle for our batteries,
investing in refurbishments and second-life applications.
These efforts highlight our commitment to embed circularity
in every aspect of our operations.

At TIER-Dott, we take a responsible
approach at every stage of our
vehicles’ lifecycle, from cradle to
grave.

Full Lifecycle Management:

10. Data is only representative of former-Dott markets.
We are working to harmonize waste tracking post-merger.

Responsible Value Chain:

100% of Tier-1 suppliers committed to Code of Conduct

As TIER & Dott joined forces, we
strengthened strategic collaboration
with our key suppliers to build a more
sustainable upstream value chain.
100% of our tier-1 suppliers have signed
our Supplier Code of Conduct and we
aligned on shared goals for improved
environmental and social responsibility.
This Code requires our suppliers to meet
specific, rigorous standards for labor
practices, ethics, health and safety,
and the environment. These include,
for example, maintaining a safe and
respectful workplace, reducing resource
consumption, and ensuring transparency
in all business dealings.

Reduce, Reuse, Recycle

Waste management at TIER-Dott is
guided by our “repair-first” policy:
every retired vehicle is disassembled
and repairable components are
quality checked and sorted for reuse. This circular approach optimizes
availability of spare parts and
minimizes the creation of waste. When
all possibilities for repair or reuse have
been exhausted, we sort waste by
materials and send them to recycling
with local, certified partners. In 2024,
98% of waste from former Dott markets
was sent to recycling. We’re working
to better track waste management
across all markets in 2025.

Battery Management:

12k batteries given a second life

Learning from our success with vehicle
refurbishments, we have begun refurbishing our
batteries to extend their lifespan, reducing the
need to purchase new ones. In 2024, our team
at the Phoenix refurbishment hub successfully
refurbished 2,589 batteries, allowing them to
continue powering our vehicles into the future.
We also collaborated further with NOWOS, our
specialized battery repair partner, to refurbish
11,000 additional batteries in 2024.

Battery Refurbishments

Second-life Applications

For batteries that cannot be repaired, we
work with trusted partners to repurpose them
in second-life applications, such as energy
storage, allowing them to continue being used.
In 2024, a total of 12,000 Dott batteries were
given a second life through our partnerships
with Bib Batteries, Battery Manufacturers, and
JJ-IP. For batteries that can neither be repaired
nor reused, we ensure responsible recycling
through certified partners, such as Screlec and
Bebat, fully adhering to EU regulations.

Equitable &

Inclusive Teams

As we brought our two teams
together, we’ve invested in the
inclusion and growth of all
1,677 employees.

We recognize that there is still work to be done to improve the
gender parity and pay equity of our staff. We’re committed to
doing better, so we’ve set ambitious targets to drive progress
in these areas over the next 5 years.

At TIER-Dott, being a responsible employer is core to our DNA.

Equitable & Inclusive Teams:

11. A negative pay gap indicates that the average woman is paid more than the average man.

One Equitable Team:

36% women representation in office teams

Setting a Baseline

To build an equitable, unified team,
we’ve calculated the baseline of
women’s representation by team
and their pay equity. While 36% of our
office teams are made up of women,
the representation of women in our
overall staff is only 12% due to the
low representation of women in our
ground teams (3%). When it comes to
pay equity, there is a slight pay gap
within each functional team, with the
average man paid 11% more than
the average woman in office teams,
and an 8% gap in ground teams.
Overall, however, the average man
is paid 63% less than the average
woman at TIER-Dott, driven by the
overrepresentation of men in ground
roles, which typically have lower
salaries than office roles.

Moving Forward

To move from this baseline
to our ambitious goals,
we are actively exploring
improvements to the hiring
and promotion processes
to ensure equitable
opportunities and experiences
for everyone. We’ve created
a unified Equity, Diversity, and
Inclusion (ED&I) policy to set
a clear mission and vision for
ED&I as a merged company
and establish accountability
for its embodiment. Moreover,
we are actively pursuing
channels for greater pay
transparency within the
organization to align our
internal practices with the EU
pay transparency directive.

Diversity & Inclusion:

7 refugees employed in local operations

Our Refugee Hiring Program, recognized in 2024
by the UN High Commissioner for Refugees with
the “Welcome” award, exemplifies our dedication
to diverse and inclusive employment. In Italy, we
partner with local organizations such as Consorzio
Passepartout Cooperativa Sociale and La Cordata
to actively recruit refugees in our ground teams.
Currently, seven refugees are employed in our
Milan operations from six different countries,
including Iran, Ukraine, and Afghanistan. Their
stories and valuable contributions to TIER-Dott were
highlighted in the employee-led documentary
From Zero to the Future, which debuted in a local
theater in Milan in early 2025.

Employee Resource Groups

With the unification of TIER and Dott’s employee
resource groups (ERGs), we also expanded our
internal inclusion initiatives. For International
Women’s Day, the Dott for Women ERG launched
mentorship programs and hosted “She Talks”
events spotlighting women leaders. For Pride
Month, the Pride ERG hosted educational sessions
and a roundtable discussion to foster allyship.
Externally, we partnered with Hoshen, the Israeli
LGBTQ+ Education and Information Center,
to spread awareness of their work. In France,
our employees also volunteered with AIDES,
an organization working to fight HIV/AIDS, at
their Pride Month fundraiser. Finally, we offered
promotional codes during local pride celebrations
across Europe, allowing riders in more than 20
cities to “ride with pride” on TIER and Dott.

Employee Growth:

Learning and Development

1,779 hours of professional development

While unifying our team, we found it vital to
invest further in the growth and wellbeing
of our employees to meet the demands
of a changing workplace. In addition to
helping employees learn new processes
and procedures, providing learning and
development opportunities creates a more
fulfilling work environment with increased
quality of work. Some initiatives that helped
us reach 1,779 hours of learning across the
company are:

The Leadership Program:

A cohort-style training program for new
managers, teaching them essential skills
to lead a team.

Dott Academy:

An online operational tool with 97 training
programs on healthy and safety practices
and standard repair procedures.

Course Club:

A biweekly learning club that watches
online content and discusses its ideas
and implications on work.

LinkedIn Learning:

Access for employees to follow online
training programs by experts.

Learning Budget:

A dedicated budget for each of our office
employees to spend on educational opportunities
better suited for their growth needs.

Additionally, office staff also participate in bi-annual
performance reviews to get formal feedback on their career
growth and work performance. We aim to implement a lighter
version of performance reviews for our ground teams in 2025.

Wellbeing

To ease the transition to new ways of working, we also
invested in the wellbeing of our employees. We provided all
employees with year-round access to OpenUp, an online
platform of certified psychologists and wellbeing experts.
In partnership with OpenUp, we also hosted two wellbeing
weeks throughout the year with targeted programming to
improve employee mental health.

Safe

Workplaces

We take a holistic approach to safety.

In addition to providing a service
that is safe for our users and
cities, we’re dedicated to ensuring
the safety of our employees.

Safe Workplaces:

In 2024, with operations now spanning over 400 cities
across 21 countries, we focused on standardizing our
operations in every location to ensure an even higher
level of quality and safety.

Standardized operations:

97 unique trainings in 7 local languages

Dott Academy

By scaling our Dott
Academy training
platform, we now have
97 unique trainings
in 7 local languages,
covering vehicle repairs,
battery management,
electrical safety, fire
safety, road safety, and
the use of personal
protective equipment.
All workers are given
a general health and
safety introduction when
they join, and then are
required to follow the
specific training videos
relevant to their position.

ISO Certification

We also ensure our operations
meet international standards.
We hold ISO 14001 and 45001
certifications for our quality and
health and safety management
systems in Lyon, Rome, Milan, and
Brussels. Building on this, in 2024,
we received ISO 14001 and 9001
certifications in Düsseldorf and
Stuttgart for our environmental
and quality management systems.
These certified systems are based
on our global health and safety
policy and internal safety standards,
which are applied in every city and
cover all workers, including those
in our operational centers, street
operations, and offices.