## SUSTAINABILITY
GRI REPORT
dott
Unlock your city
---
## dott Unlock your city
**About this report**
Message from our founders
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
## ABOUT THIS
## REPORT
This sustainability report covers 2022, following the Global
Reporting Initiative Standards. This edition contains a
wider set of indicators in comparison to those reported
in 2021, as we are consciously preparing for the EU’s new
Corporate Sustainability Reporting Directive. emTransit B.V.
and its subsidiaries (“Dott”) demonstrates our commitment
to transparency in sharing our priorities, progress,
and learning towards full sustainability, while avoiding
greenwashing. We continue to update external stakeholders
on our progress on an annual basis, and are constantly
monitoring our targets, to see where we could raise the
bar even further, in order to meaningfully and transparently
contribute to a greener future.
This report covers Dott’s operations in the countries where
we conducted business in 2022, i.e. Belgium, Finland,
France, Germany, Israel, Italy, the Netherlands, Norway,
Poland, Spain and the UK.
We have attained third party assurance for our carbon
footprint accounting by CO2 Logic, while Anthesis
supported us in adhering to the GRI Standards. We will
regularly review our reporting approach to meet the
needs of our investors, regulators and other stakeholders.
Any questions or comments about this sustainability report
or our approach to sustainability should be directed to our
sustainability team via sustainability@ridedott.com
---
About this report
**Message from our founders**
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
## MESSAGE FROM OUR FOUNDERS
In 2022, we observed a significant evolution
in the shared micromobility industry, maturing
and transitioning from novelty to utility. Our
operations are now truly multimodal with both
e-bikes and e-scooters in more cities. Rides
and riders on Dott nearly doubled, with more
people than ever adopting micromobility to
connect with public transport, complete their
daily commute, and reach local destinations.
Micromobility governance also kept evolving
towards a much more regulated approach, with
limited operators, organized operations, and
slightly longer contracts in the second round of
tenders. In the meantime, there was a paradigm
shift for the funding of technology companies:
from funding growth at all costs, to disciplined
investing based on profitability.
2 reduction targets and making breakthroughs
At Dott, we believe this new environment
can be a catalyst for micromobility systems
to solidify themselves as an integral part of
the mobility mix in our cities. Since day one,
we have been committed to delivering local,
reliable micromobility solutions for the cities we
serve, with disciplined growth and responsible
operations. We’ve worked with cities with a
pro-regulation approach, and forged resilient
partnerships.
$$
\mathrm{C O}_{_22}
$$
As a result, in 2022 we came one step closer
to achieving our mission to free our cities
with clean rides for everyone, hitting our CO
2
reduction targets and making breakthroughs
in vehicle durability. We are proud to report
key accomplishments in this GRI report, for
the second year in a row.
At the core of our responsible approach is our
commitment to protect the planet. In 2022, we
achieved our CO reduction targets, with a 63%
2
decrease from our reference year. Our most
mature cities now operate under
30 gCO e/km. We’re immensely proud of this
2
achievement, as it puts us at par with public
transport. We continue to progress towards
our long term goal of less than 20 gCO e/km
2
across all of our operations.
---
About this report
**Message from our founders**
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
Beyond emission reductions, our dedication to
sustainability is at the heart of our operating model
and covers both our environmental impact and our
social impact. A few highlights for 2022 include:
• Obtaining ISO certifications for our Quality, Health
& Safety and Environmental Management systems
in France and Italy, recognizing our operational
excellence and sustainable best practices;
• The creation of an industry-first refurbishment
program to extend the lifespan of our secondgeneration fleet to 7 years, reducing the
environmental footprint of our vehicles;
• The launch of our “Ride Your Future” vocational
program for ground teams, and the establishment
of an ED&I governance structure, both of which
further our investments in our employees and our
commitment to equity within our organization and
our cities.
Looking ahead, and knowing there are more
challenging times ahead in this complex economic
environment, we are actually more optimistic than
ever on the future of shared micromobility. Our service
is in high demand because it is fundamentally efficient
and pleasant to use. Well executed, it constitutes an
affordable, low energy and space efficient means
of urban transportation that helps cities meet their
mobility and environmental goals.
We hope that this report can also inspire the industry
to keep raising the bar, with both shared e-bikes and
shared e-scooters well integrated in our citiscapes in
the years to come.
At Dott, by remaining committed to our core
values, we are confident we can truly deliver
a future with clean rides for everyone.
# Henri Moissinac & Maxim Romain
---
## ABOUT
## DOTT
---
About this report
Message from our founders
**About Dott**
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
# ABOUT DOTT
# Our mission is to free cities with clean rides for
| Sustainability Report
At Dott we believe in pollution free cities that
are designed for people, not cars. Shared
micromobility is a key instrument to transform
urban mobility, with vehicles that are compact,
lightweight, low energy use, and shared by
multiple users.
By the end of 2022, Dott was operating a total
of 48k shared e-scooters and e-bikes in 36
cities across 9 countries. From day one, we
rejected the gig-economy and chose to take
care of our operations in-house. This way, we
can guarantee safety, quality and reliability
while leaving the smallest footprint possible.
Our dedicated ground teams of local staff
members care for the cities they call home.
Their priority is to ensure safe street operations
for everyone, beyond just our riders. Dott
actively engages with local organizations to
make our communities a better place. Be it
through small scale initiatives like community
clean-ups or bigger partnerships to promote
safe and responsible behavior, and support
equality and diversity.
We strive to move towards a more sustainable
and inclusive future, transforming the way we
travel with clean rides for everyone.
| Company info | 2022 | 2021 |
| --- | --- | --- |
| Headquarters | Amsterdam | Amsterdam |
| Rides | 33.603.491 | 18.999.105 |
| Number of vehicles in the market | 48.008 | 35.241 |
| Employees | 655 | 499 |
| Cities | 35 | 29 |
| Revenue | 63M | 32M |
---
About this report
Message from our founders
**About Dott**
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
## DOTT’S
## OPERATIONS
| Sustainability Report
**Belgium**
Aalst
Brussels
Charleroi
Ghent
(Hasselt)
Liège
Namur
**Finland**
(Helsinki)
**France**
Bordeaux
Caluire-et-Cuire
Grenoble
Lyon
Marseille
OL Vallée
Paris
(Rillieux-la-Pape)
Tignes
Added in 2023:
Aubervilliers
Val d’Isère
**Israel**
Tel Aviv
Ramat Gan
Givatayim
Added in 2023:
Petach Tikva
**Italy**
Alghero
Catania
Ferrara
Milan
Monza
Padua
Palermo
Parma
(Ponente Ligure)
Quartu Sant’Elena
Reggio Emilia
Rome
Turin
Varese
Verona
Added in 2023:
Arzachena
Riccione
**Germany**
(Aachen)
(Bonn)
(Cologne)
**Netherlands**
(Amersfoort)
(Enschede)
*(City) = not operational at the closing of 2022
**Norway**
(Oslo)
**Spain**
Estepona
Madrid
Malaga
**Sweden**
Stockholm
**Poland**
(Baltic Seaside)
Malbork
Poznan
Sobieszewo Island
Tricity
Warsaw
Added in 2023:
Elblag
Ilawa
Krynica Morska
Kwidzyn
Ostroda
Tczew
**United Kingdom**
London
---
## DOTT
## SUSTAINABILITY
## FRAMEWORK
---
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About this report
Message from our founders
About Dott
**Dott sustainability framework**
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
# DOTT SUSTAINABILITY FRAMEWORK
The Dott sustainability framework drives us to a
more environmentally and socially sustainable
future, ensuring we operate in a way that is green,
safe, useful, and inclusive. The seven goals defined
within this framework support our mission to free
our cities with clean rides for everyone, and they link
directly to the UN Sustainable Development Goals.
All our efforts towards sustainability are
based on and supported by data-driven
metrics, which are closely monitored
at board level. These commitments are
outlined in our Sustainability Manifesto
and supported by comprehensive
policies that encompass health and
safety, environmental stewardship, equal
opportunities, and the Dott Code of
Conduct, reinforcing our primary company
value to protect our planet.
Sustainability lies at the heart of every
team’s mission, ingrained as a guiding
principle in all decision-making processes.
The sustainability team operates as a
collaborative force to drive this by working
shoulder-to-shoulder with the entire
organization. By integrating sustainability
into our objectives, we foster a collective
effort towards achieving our goals and
ensuring that our actions align with our
commitment to a sustainable future.
---
Unlock your city
About this report
Message from our founders
About Dott
**Dott sustainability framework**
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
| Sustainability Report
## DOTT SUSTAINABILITY FRAMEWORK:
## DOTT IS 1.GREEN
## Green vehicles
Exceed 5 year lifespan of our vehicles
Increase use of recycled and recyclable materials in our vehicles
Assemble vehicles in Europe
## Green
**operations**
## A catalyst for Safe for all
100% electric operations fleet
100% renewable energy to support our operations
95% of broken vehicles repaired
## Full lifecycle management
Reuse, upcycle or recycle 100% of used scooters, bikes and parts
Scale second-life applications for our batteries
## DOTT IS USEFUL, 2.SAFE & INCLUSIVE
## Responsible & inclusive local employer
Reject the gig-economy
Employ Dott team members as fully contracted shareholders
Build an inclusive and diverse workplace
## local communities Useful & affordable for
| Work with cities as a reliable partner |
| --- |
| Ensure equal coverage across areas we serve |
| Engage in local business partnerships |
| Support local NGOs and organizations |
| Increase accessibility for all audiences |
## A catalyst for modal shift
>2km average ride distance
>30% multimodal trips
## Safe for all user groups
0 severe accidents
<10 minor incidents per million trips
---
About this report
Message from our founders
About Dott
**Dott sustainability framework**
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
## MATERIALITY
We have verified that our sustainability
framework mirrors what matters most to our
business and stakeholders and covers our main
ESG risks and opportunities by carrying out a
materiality assessment at the end of 2021.
Dott sought third party expertise for this and
was assisted by sustainability consultant
Anthesis during the entire process. Anthesis
benchmarked Dott against peers, sustainability
frameworks, industry best practice and then
asked the opinions of a variety of internal and
external stakeholder groups through interviews,
surveys and a workshop.
The stakeholder groups were identified
through internal engagement with country and
departmental representatives. We made sure
we considered the individuals and groups who
our business and activities impact, as well as
those who impact on our business.
The output of this exercise aligned with our
existing sustainability framework goals and
validated the approach we have taken so far.
## Our stakeholders:
• Employees
• Investors
• Dott users
• Charities
• Suppliers
• Government organizations
• Public safety groups
• Industry organizations
• Academia
---
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About Dott
**Dott sustainability framework**
Governance
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Catalyst for modal shift
## Management Responsible & inclusive employer
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
## EVALUATION OF MATERIAL TOPICS
**12** | Sustainability Report
**Dott goals & material**
**topic alignment**
| Goal | Material topic alignment |
| --- | --- |
| Green vehicles | Product Efficiency & Eco-design |
| Green operations | Operational Energy & Carbon |
| Full lifecycle management | Supply Chain Management |
| Catalyst for modal shift | Transition to Green Mobility |
| Safe for all user groups | Customer& Citizen Health& Safety |
| Responsible& inclusive local employer | Occupational Health and Safety |
| Useful& affordable for local communities | Product Accessibility* |
* Not identified as material topic
by external stakeholders
---
## O
## GOVERNANCE
# 2023年国家税务总局发布的《增值税普通发票监制章管理办法》
---
About this report
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About Dott
Dott sustainability framework
**Governance**
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
# BOARD OF DIRECTORS
The highest governance body at Dott is
the board of directors of emTransit B.V. The
chairman of the board of directors is Khaled
Heliouli, an independent director.
The day-to-day management of the company,
which includes formulating Dott’s strategies
and policies and setting and achieving its
objectives, lies with the CEO and COO,
who are the two founders of Dott and both
are directors of the board. They each have
individual authority to legally bind emTransit
B.V., under registered proxies issued by the
board. In addition to this governance structure,
the shareholders agreement includes a list of
matters which require additional approvals
from either the board itself (including approval
from the majority of directors appointed by
major shareholders) or the major shareholders.
Directors of the board are nominated by the
holders of certain share classes as per the
articles of association and the shareholders
agreement. The maximum number of board
members is seven, comprising at least 2
executive directors and at least 5 nonexecutive directors (of which at least 2 shall be
independent directors). Currently, the board of
directors consist of six people, namely the CEO
and COO, representatives from certain major
shareholders and one independent director. All
directors at present are male. Dott plans to take
diversity into account in future appointments to
the board. Each director is entitled to one vote,
with a requirement to abstain in the event of a
conflict of interest. All resolutions of the Board
are taken by simple majority of the votes cast,
with the chairman having a casting vote in the
event of a tie. The board is a mix of executive and
non-executive directors. The CEO and COO are
executive directors and the other directors who
are not involved in the day to day management
of the business are non-executive directors.
The company holds four board meetings per
year and the board is consulted regularly on key
issues. General meetings of shareholders are held
in order to approve key matters as required under
Dutch Law and the shareholders agreement. The
annual budget and business plan, including any
changes, are approved by the board. Certain
shareholders have the right to also appoint
an observer to the board, with rights to attend
meetings but without rights to speak or vote.
---
About this report
Message from our founders
About Dott
Dott sustainability framework
**Governance**
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
| Sustainability Report
# SUSTAINABILITY
# COMMITTEE
Dott has formalized its approach to
sustainability at the highest level. The
board of directors has established the
sustainability committee to report on
sustainability opportunities, risks, impacts
and initiatives. The sustainability committee
has five members, two nominated by the
lead shareholder, one nominated by two of
the other shareholders, and two nominated
by the management of emTransit B.V..
Membership includes the Chief Development
Officer and the COO. The Head of
Sustainability at Dott reports on Dott’s
sustainability efforts to the sustainability
committee on a quarterly basis and the
sustainability committee reports to and
advises the board of directors.
# ED&I
# COMMITTEE
To further solidify our stance on being an
equitable, diverse, and inclusive company,
Dott formed an equity, diversity and inclusion
(ED&I) committee in 2022. Its responsibilities
are to set Dott’s ED&I vision and strategy,
to define and prioritize ED&I goals and
deliverables, and act as a check and
balance for ED&I progress. This committee
is made up of six members from throughout
the organization and meets quarterly.
This committee is integral for moving Dott
from compliant to strategic in our work
surrounding ED&I.
## WORKS
## COUNCIL
Dott has taken a significant step towards
enhancing its working environment in
2022 by setting up a Works Council in
our Dutch HQ. The council is an elected
group, consisting of members from various
departments that will work closely with Dott’s
leadership to make it an exceptional place
to work. With a diverse and comprehensive
representation of our internal colleagues,
this move shows Dott’s commitment to
supporting its teams and fostering a positive
and collaborative workplace culture.
---
About this report
Message from our founders
About Dott
Dott sustainability framework
**Governance**
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
# LEADERSHIP TEAM
In addition to the board of directors and
the sustainability committee, Dott has
established an executive leadership team
of key stakeholders in the management
of the company. The executive leadership
includes the most senior team members of
key functions including finance, product,
marketing, technology, people, commercial,
recruitment, strategy, sustainability and
legal. The team uses the RASCI (Responsible,
Accountable, Supporting, Consulted and
Informed) decision-making model.
# INTEGRATING GOVERNANCE IN DAY-TO-DAY BUSINESS
Ethical behavior and compliance are essential for Dott’s business.
They are integrated at the highest level of the organization and
consistently communicated by leadership and core Dott policies:
• Dott Code of Conduct
• Supplier Code of Conduct
• Competition Law Policy
• Conflicts of Interest Policy
• Due Diligence Policy
• Anti-Bribery & Corruption Policy
• Travel & Entertainment Policy
• Whistleblower Policy
All office employees are required to confirm reading and understanding these as part of
their onboarding process, and receive annual training on these across the organization.
All ground team members are required to read and confirm the Code of Conduct policy
in addition to policies regarding company assets, privacy and anti-harassment.
---
## GREEN VEHICLES
---
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**Green vehicles**
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
# GREEN VEHICLES
In 2022, Dott accomplished 2 milestones for
the industry with regards to vehicle durability.
We finally retired our oldest fleet of scooters after
40 months of operation (more than double the 18
months initially assumed). Secondly, we set up two
dedicated refurbishment lines, with capacity to
extend the lifespan of 20,000 vehicles every year.
At Dott we trace every individual
e-scooter and e-bike to monitor
how our fleet is performing.
A vehicle reaches the end of
its lifespan when it is broken
beyond repair (BBR), lost or when
the decision is made to retire
a model. The detailed analysis
in the following section shows
that all our vehicle models are
outperforming their expected
lifespan projections. This
should only improve with the
refurbishment of the vehicles
becoming part of our standard
operating model.
| KPI | 2022 | 2021 | Trend | Target |
| --- | --- | --- | --- | --- |
| Average monthly broken beyond repair rate for our vehicles | 0.95% | 1.4% | -0.45 | <1.5% |
| Average monthly lost rate for our vehicles | 0.59% | 0.6% | -0.01 | <1% |
---
## dott Unlock your city
About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
**Green vehicles**
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
## LIFESPAN:
## 40 MONTHS FOR OUR
## VERY FIRST FLEET
| Sustainability Report
The myth that shared micromobility vehicles
have a lifetime of less than a month has long
since been debunked. At Dott, we retired a
model of our fleet for the first time in 2022, after
more than 40 months in service. Our second
generation of e-scooters is on track to last even
longer, with 76% still deployable after 3 years.
## First Generation
Our Fastwheel e-scooters were the first
e-scooters put into operation in 2019. They initially
had a life expectancy of 18 months. However, due
to our rigorous maintenance schemes we have
been able to operate them for more than double
that time period. After 30 months of operation, the
decision was made to no longer invest in repairs
for this model and slowly phase it out. After more
than 40 months of operations any remaining
vehicles were taken off the street. As detailed in
the “Waste Management” section, these vehicles
were then disassembled and their parts were
either recycled or given a second life.
## Later Generations
With 76% still deployable after 3 years,
our second generation of e-scooters is
outperforming the first. This is driven by: a
reduction in the lost rate of our vehicles due to
better tracking and retrieving, more vehicles
that can be repaired due to ever increasing
maintenance schemes, and stronger and better
vehicles produced by our suppliers as the
industry further matures. We also see that the
lifespan of our e-bikes outperforms that of our
e-scooters, meaning as our fleet grows more
multimodal, it also becomes longer lasting.
**% of vehicles still deployable by**
**month since first deployment**
E-Scooters Gen 1 E-Scooters Gen 2 E-Scooters Gen 3 E-Scooters Gen 4
E-Bikes Gen 1 E-Bikes Gen 2
* The dip in the number of F-1 e-scooters was due to a disconnection of over 50% of our
fleet caused by IOT outage. The problem was resolved, and fleet availability restored.
---
## dott Unlock your city
About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
**Green vehicles**
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
| Sustainability Report
# PROJECT PHOENIX: 4 YEAR LIFESPAN EXTENSION FOR OUR VEHICLES
In 2022, we proudly
launched Project Phoenix,
a refurbishment program
for our e-scooters. The
goal is to at least double
the lifetime of our vehicles.
This ensures we use our
resources to the fullest
and postpone the need to
purchase new vehicles, thus
avoiding the emissions of a
new fleet being produced
and shipped.
---
## dott Unlock your city
About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
**Green vehicles**
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
## Lyon
Project Phoenix means that Dott will operate
e-scooters in Lyon that have a 77% smaller
carbon footprint than producing and
shipping brand new vehicles.
| Sustainability Report
First launched in 2020, Dott’s e-scooters
in Lyon have traveled an average of more
than 5,000km each – equivalent to double
the length of the UK, France and Spain
combined. The most used vehicles have
traveled more than 8,000km, around 8 times
the total length of France.
For the Lyon contract renewal, Dott made
the bold move to offer to refurbish our
current fleet, rather than applying with new
vehicles. This means all scooters undergo
a complete refurbishment, extending their
current three years of service by a further
four years.
The scooters are completely dismantled by
a dedicated team of 29 specialists, sorted
into parts for either recycling, repairing or
reusing and then renovated and painted.
A new, more accurate GPS system is also
being fitted, as well as a phone holder, to
bring the fleet up to the same high standard
of current new vehicles.
Our emphasis on sustainability was valued;
Dott won the permit for operating in Lyon for
another 4 years.
77%
Lower carbon
footprint for our
Lyon e-scooters
---
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Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
## Warsaw
To scale our refurbish capacities, we
established a dedicated facility spanning
2500 square meters in Warsaw, Poland.
The facility encompasses five main
lines that efficiently manage the rework
process.
1. Warehouse stock
2. Disassembly
3. Reassembly
4. Preparation
5. Quality check
As a result of this project, we have not
only progressed on our environmental and
lifespan expansion goals, but also created
new employment opportunities. Starting
with 25 employees, the project has now
expanded to include 46 team members.
Additionally, several members of staff
have been promoted to Senior Mechanic
positions, demonstrating their expertise
and dedication.
## 46
Jobs created
at our dedicated
refurbishment center
---
## GREEN
## OPERATIONS
---
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GRI index
**24** | Sustainability Report
## GREEN
## OPERATIONS
We reduced our product carbon footprint
by 63% between 2020 (our base year for
measurements) and 2022. Our operations in
Lyon and Rome obtained ISO certification
of their quality, health and safety and
environmental management systems.
Our in-house operations model grants us an unparalleled level of control
over the safety, quality, environmental impact and reliability of our
services. It allows us to standardize and enforce sustainability practices
throughout our business processes, from sourcing materials to waste
management, to reduce negative impacts associated with our operations.
| KPI | 2022 | 2021 | Trend | Target |
| --- | --- | --- | --- | --- |
| Grams of CO2e per km ridden on a Dott vehicle in Lyon | 29.1 | 39.98 | -27% | <20 by 2025 |
| Grams of CO2e per km ridden on a Dott vehicle in Brussels | 51.1 | 69.4 | -26% | <20 by 2025 |
| Global average grams of CO2e per km ridden on a Dott vehicle | 96.7 | 100 | -3% | <20 by 2025 |
**1.** The reduction of the average emission per km was slowed down by the fleet increase of 12,000 bikes
that were underutilized in their first months of operations (-33% km per vehicles vs e-scooters in 2022)
**Supporting metrics**
| KPI | 2022 | 2021 | Target |
| --- | --- | --- | --- |
| % of operational fleet made up of electric vans or cargo bikes | 68% | 55% | 100% by 2025 |
| % renewable energy in our warehouses | 100% | 100% | 100% |
| % of rides with swappable batteries | 91.6% | 83% | 100% by 2025 |
---
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Dott sustainability framework
Governance
Green vehicles
**Green operations**
## passenger kilometer in London Full lifecycle management
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
| Sustainability Report
# CARBON FOOTPRINT: ON PAR WITH PUBLIC TRANSPORT
## Carbon Neutral About this report
Eight of our markets already
operated below 50 gCO e/km,
2
of which two were below
30 gCO e/km. For comparison,
2
public transport emissions per
passenger kilometer in London
range from 29.2 gCO e/km
2
for the Overground to
2
98.6 gCO e for a bus .
2
Our total carbon footprint
in 2022 - including less
mature markets and
corporate overhead - was
96.7 gCO e/km. This is below
2
our 2022 target of 100 grams.
For 2023 we have set a total
target of 80 grams.
## target of 80 grams. 25 | Sustainability Report
## Carbon Neutral
Our primary focus is the reduction of our
emissions, and only then do we offset
what could not yet be reduced. We have
been carbon neutral since we started
operations. This has been certified by the
CO Neutral® label and is in compliance
2
with the internationally recognized PAS 2060
specification. This means we are currently
offsetting 100% of emissions with VCS
(Verified Carbon Standard) certified projects.
Dott is very aware of the controversy around
offsetting programs. We are working with
our partners to obtain more transparency
from the projects we invest in. At the moment,
we have decided to continue offsetting
our emissions. We still believe it is better to
invest in these programs than not, as we
have not yet found suitable alternatives to
compensate for our environmental impact.
This situation is continuously being monitored
and we continue to act according to our first
company value: We protect the planet.
## Targets
To keep us striving forward, we have set
a target, approved by the Science-based
Target Initiative (SBTi), to lower our Scope 1
and 2 emissions by 50% by 2030, keeping us
aligned to a 1.5 degrees scenario set by the
Paris Agreement. Our internal target goes
further than that and also takes into account
Scope 3. Our 2025 target is to be below
20 grams of CO e per kilometer ridden on
2
a Dott vehicle, which is well below public
transport in most cities.
**Methodologic note:** carbon footprint numbers, even when validated by external parties, are not always comparable
between micromobility operators due to different assumptions and methodologies used. For example, Dott does not
extrapolate the lifetime of vehicles or deduct emissions due to recycling and end of life management, we take the
most conservative assumptions for all production activities and include our HQ activities in our numbers.
---
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Useful & affordable for local communities
GRI index
## DOTT’S CO MODEL 2
The Dott CO₂ Model tracks our carbon footprint
on a monthly basis in every city we operate and
was created in partnership with CO₂ Logic, in
line with methodologies from the GHG Protocol
and ISO 14069.
Our model addresses scopes 1, 2 and 3 of our
carbon footprint. Every Dott team member can
access our model, empowering every colleague
to take responsibility for our mission.
The approachable interface of the userfriendly model allows Dott employees to easily
understand where they can lower the carbon
footprint within their sphere of influence. This is
why the internal model does not show scopes
1, 2 and 3, but emissions are categorized
according to their origin: corporate, operations
and vehicles.
Dott takes full responsibility for its carbon
footprint, does not extrapolate lifespan,
and refuses to apply negative emissions.
| | Corporate | Operations | Vehicle |
| --- | --- | --- | --- |
| Factors | Office EnergyCommuteITBusiness Travel | Warehouse energyFleet managementIT | DepreciationMaintenanceLossEnd-of-Life |
| 2022Actions to reduce emissions | Stricter enforcement of travel policyLimiting our data storageEnergy efficiency | Increasing the number of electric vehicles in our operational fleetOptimisation of swaps, preference for cargo bikesEnergy efficiency | Extending the lifespan of our fleet(vehicle and battery rework projects)Decreasing our loss rateIncreasing the % of recycled operational waste |
---
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## demonstrate the highest reliability of operations, Governance
Governance
Green vehicles
**Green operations**
Full lifecycle management
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GRI index
## ISO CERTIFICATION:
## QUALITY, SAFETY & ENVIRONMENT
Our facilities in Rome and Lyon were the first to
obtain ISO certifications for their Quality, Health
& Safety and Environmental Management
systems in 2022. These ISO certifications clearly
demonstrate the highest reliability of operations,
which we are able to provide through an
established 100% in-house model.
Dott now holds ISO certification in:
• ISO 9001:2015 - Quality Management System
• ISO 45001:2018 - Occupational Health and Safety Management System
• ISO 14001:2015 - Environmental Management System
We recognize the importance of employee competence and engagement
in achieving ISO certifications. Therefore, we conducted comprehensive
training programs for our local teams at all levels, ensuring they were
equipped with the necessary knowledge and skills not only to implement,
but also to sustain our ISO-certified processes. This has helped to foster a
culture of awareness and engagement among our employees and build a
safer work environment.
We collaborated closely with third-party partners, including certified
recycling partners, to ensure their alignment with the ISO standards. This
involved establishing clear requirements, monitoring their performance,
and fostering a shared commitment to meeting the standard requirements.
We are committed to continuing our journey towards ISO certifications for
our operations across the rest of our markets, as we aim to further enhance
our operations, maximize efficiency, and create a positive impact on our
stakeholders, the environment, and our employees. At the time of writing this
report, London, Brussels and Milan have also received their certification.
---
## O
## FULL LIFECYCLE
## MANAGEMENT
---
---
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# FULL LIFECYCLE
# MANAGEMENT
In 2022 we focused on supply chain transparency,
sourced 30% of our new e-bikes from the EU,
increased the recycling of our operational waste
to 90% and responsibly retired our first fleet of
e-scooters after more than 3 years of operation.
Dott operates responsibly throughout the entire life cycle of our service. We
focus on creating transparency in our own process and with our partners and
constantly search for circular solutions, like with our vehicle refurbishment
programs and battery partnership with Gouach.
| KPI | 2022 | 2021 | Trend | Target |
| --- | --- | --- | --- | --- |
| % of waste recycled | 90% | 80% | +10 | 95% by 2023 |
| % of main suppliers that signed our CoC | 100% | 100% | N/A | 100% |
| % of new vehicles produced in Europe | 30% of bikes 8% overall | 0 | N/A | 30% by 2025 |
---
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## to move manufacturing to the EU. Governance
## We believe that manufacturing in the Green vehicles
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## SOURCING:
## 30% OF NEW
## E-BIKES FROM EU
| Sustainability Report
In 2022, 30% of our new e-bikes
were manufactured in Portugal. Dott
is working with our vehicle suppliers
to move manufacturing to the EU.
We believe that manufacturing in the
EU will bring greater transparency
as reporting requirements are more
regulated and it is easier for our
teams to perform site visits.
With our industry maturing, our sourcing efforts
in 2022 focused on improving the supplier audit
process. All our suppliers already needed to sign
our Supplier Code of Conduct, which aligns with
the Ten Principles of the UN Global Compact.
New suppliers go through an additional
screening and audit regarding environmental
management, rigidity of processes and
procedures, quality management, health and
safety management, supply chain management
and customer service. For a supplier to be
deemed satisfactory they must meet the
minimum passing requirements on all topics.
---
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GRI index
# BATTERY MANAGEMENT:
# FOCUS ON SAFETY & REPAIR
Our battery management process
flow ensures safe and efficient usage,
charging, diagnosis, storage, repair, reuse
and recycling of batteries.
Our ground teams replace empty batteries
from our vehicles in the streets with fully
charged ones. All batteries are taken back
to the warehouse where they are checked
and charged in fireproof cabinets that
can self-contain a fire for a minimum
of 90 minutes, and are connected to
alarm systems that guarantee fire service
intervention within 30 minutes at the most.
When batteries are damaged, our
dedicated teams perform thorough
diagnostics to determine whether they
can be repaired or should be recycled.
To execute efficient, safe and effective
repairs, we have partnered with battery
experts Nowos. Nowos operates repair
centers in France, the UK, and the
Netherlands. This partnership enables
us to leverage specialized expertise and
repair batteries, extending their lifespan
and reducing waste and the necessity for
new batteries.
Damaged batteries that cannot be
repaired can not be used for second
life application due to EU regulations.
This means that currently the only
option we have with these batteries is to
recycle them. We adhere to established
regulations and work with certified
recycling partners for the disposal of these
batteries that cannot be repaired.
In 2022, Dott and French battery startup
Gouach piloted the use of cells from our
batteries in new micromobility batteries.
Gouach’s batteries set themselves
apart from regular batteries by being
fully repairable at the level of individual
cells. This means that in case one cell is
malfunctioning, the battery pack can be
opened and the cell can be replaced,
which is not the case for most batteries.
The pilot included manufacturing and
testing batteries for our e-scooters.
These batteries turned out to be better
suitable for privately owned e-bikes than
our shared operation model, and we
refocused the collaboration on giving
a second life to our own batteries, as
detailed in the “Fleet Retirement” section.
Fireproof
charging
Repair partnership
with Nowos
Second-life pilot
with Gouach
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| Sustainability Report
## WASTE MANAGEMENT:
## 90% OF OPERATIONAL
## WASTE RECYCLED
In 2022, we managed to recycle 90% of our
operational waste, hitting our 2025 target early.
The continuous improvements have led us to set
the ambitious target of 95% in 2023.
For waste management, we used 2022 to double down on uniforming
our way of working across our warehouses. The roll out of our Waste
Management Standard Operating Procedure meant that all waste
partners have been reviewed and allowed for more transparency
and consistency in our waste management data. The continuous
improvements have led us to set the ambitious target of 95% in 2023,
going beyond our initial target of recycling 90% in 2025.
We consider material as waste only when all possibilities for reuse or
repurpose have been exhausted. When a vehicle is broken beyond
repair, all spare parts that are salvageable are reused in repairing
other vehicles. This limits our need for new spare parts as well as the
creation of waste.
Our operations generate waste across five main categories:
electronic parts, rubber, plastics, ferrous metals, aluminum,
and motors. Dott collaborates with certified recycling partners
specializing in these specific waste types to ensure responsible
disposal and recycling.
---
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## the time initially expected. 3
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| Sustainability Report
## FLEET RETIREMENT:
## SECOND LIFE FOR OUR BATTERIES
The first fleet of Dott e-scooters, our Fastwheels,
were retired in 2022 after 40 months of operation.
This means they were in operation more than twice
3
the time initially expected.
The Dott vehicle-end-of-life
strategy dictates that finding
second life options for our vehicles
upon retirement is the first priority.
However, based on a quality
assessment, we concluded that
the Fastwheel vehicles as a whole
were not fit for a second life due
to the extensive maintenance
and spare parts needed. As a
result, we dismantled the vehicles
and identified the most suitable
second life or recycling options
per part and material.
We are very proud of initiating one
of the first circular battery projects
with the retirement of our first fleet
of e-scooters. The batteries of
our Fastwheel vehicles were first
shipped to battery experts Nowos
where they were quality checked
and safely stored and maintained,
until they were shipped to circular
battery manufacturer Gouach.
Gouach dismantled the batteries
to cell level, checking each
individual cell for their remaining
capacity and reusing them in
newly produced batteries. The
capacity of the cell dictates
what type of battery the cells will
be reused for. Our pilot, at the
4
beginning of 2022 with Gouach ,
proved that with healthy cells
from used batteries it is possible
to manufacture a fully functioning
micromobility battery.
**3.** See Lifespan section
**4.** See Battery management section
---
## CATALYST FOR MODAL SHIFT
---
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## since starting to use Dott. Full lifecycle management
Full lifecycle management
**Catalyst for modal shift**
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
GRI index
# CATALYST FOR MODAL SHIFT
| Sustainability Report
In 2022, new research allowed us to better
quantify how we amplify public transport
and reduce car use. In particular, 69% of
our riders who previously traveled by car,
ride-hail, or taxi have reduced such usage
since starting to use Dott.
Added to our existing metrics on mobility as a service (MaaS)
integrations, fleet availability, and average ride distance, we are
now able to track both our success in catalyzing modal shift and
our actions taken towards that end.
At Dott, facilitating the shift to car-free travel in our cities is at the
core of what we do. As our number of riders has grown, especially
among commuters and regular riders, we are transitioning
more urban trips from cars to green mobility. Dott’s approach to
unlocking mode shift is focused on 3 areas of action:
1. Amplifying the existing public transport network
2. Replacing car trips where public transport isn’t
available
3. Protecting walking for short trips
| KPI | 2022 | 2021 | Trend | Target |
| --- | --- | --- | --- | --- |
| % of riders who use Dott to replace motorized modes5 | 34% | New metric | N/A | Not Yet Defined6 |
| % of riders who connect Dott with public transport5 | 63% | New metric | N/A | Not Yet Defined6 |
| MaaS integrations | 28 | 27 | +1 | N/A |
| % of deployed vehicles available for use | 92.9% | 92.5% | +0.4 | >95% |
| Average scooter trip distance | 2.2km | 2.0km | +10% | >2.0km |
| Average bike trip distance | 2.8km | 2.5km | +12% | >2.0km |
**5.** Data collected via survey of active riders in November 2022. **6.** Targets for these metrics are not yet defined,
as we plan to track the % of rides, rather than riders, starting in 2023
---
## dott Unlock your city
About this report
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About Dott
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## number of riders by 92%. This Governance
Governance
Green vehicles
Green operations
Full lifecycle management
## more riders opt for sustainable Full lifecycle management
## travel modes over cars. Catalyst for modal shift
**Catalyst for modal shift**
Responsible & inclusive employer
Safe for all
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GRI index
| Sustainability Report
## UNLOCKING
## MASS ADOPTION:
## 94% INCREASE IN RIDES
Between 2021 and 2022,
the number of rides on Dott
vehicles grew by 94%, and the
number of riders by 92%. This
significant growth represents
the increasing popularity of
micromobility in our cities, as
more riders opt for sustainable
travel modes over cars.
As our ridership has grown, it has also
matured. According to our 2022 rider survey,
50% of riders use Dott for commuting. This is
reflected in the fact that our peak time for use
in 2022 was between 08:00-10:00, during the
morning commute. Our average trip distance
has also grown by 10% on e-scooters and
12% on e-bikes, representing an increase in
meaningful trip making. It is clear Dott is now
an integral part of the modal mix in our cities,
offering residents a more sustainable way
to get to work, school, or wherever their trips
may take them.
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109,000 study, OSG calculated that approximately
| Sustainability Report
# AMPLIFYING PUBLIC
# TRANSPORTATION:
## 63% OF RIDERS ARE INTERMODAL
According to our 2022 rider survey,
63% of our riders connect Dott with
a city public transportation service.
By filling gaps in the network and
serving as a first and last mile
complement, Dott amplifies existing
public transport networks. This is
key for making sustainable travel
a more convenient and accessible
alternative to driving.
In 2022, we partnered with Oxford Strategy
Group (OSG), a research group at Oxford
University, to better understand our socioeconomic impacts in London. As part of this
study, OSG calculated that approximately
109,000 annual car journeys in London were
replaced by an intermodal Dott + public
transport journey. When combined with the
number of car trips Dott directly replaces,
this totals over 240,000 car trips and almost
970,000 km of car travel removed from London
roads in 2022.
To facilitate connectivity between Dott and
public transport, we prioritize deploying
our vehicles near public transport hubs. By
integrating Dott into other MaaS applications,
especially local transit planning apps, we
also make it easier for our users to plan their
journey using both a Dott vehicle and public
transportation. By the end of 2022, Dott was
integrated into 28 MaaS applications, including
Google Maps and FreeNow.
annual car journeys in London
replaced by an intermodal Dott +
public transport journey
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| Sustainability Report
## PREFERRED ALTERNATIVE TO DRIVING: 34% OF RIDERS REPLACE MOTORIZED MODES
## Multimodal
For trips where public
transport isn’t available,
but that are too far to
walk, we’re becoming the
preferred alternative to
driving. 34% of our riders
already directly replace
motorized modes
(private cars, taxi and
ride-hailing, motorcycles
and mopeds) with Dott.
To further this progress,
we have invested in
the multimodality and
reliability of our service.
Riders deserve options. In 2022, we
expanded our multimodal offering
to a total of 15 cities. E-scooters
are still new and not adopted by
everyone, and 24% of riders in our
multimodal cities primarily use
e-bikes. E-bikes are particularly
popular among riders over 55, 39%
of whom primarily use this mode,
equal to the share that primarily
uses e-scooters. E-bikes therefore
open up shared micromobility to
a broader audience, allowing for
greater modal shift from cars.
34% OF RIDERS REPLACE Message from our founders
## Reliable
To make shared micromobility just as
convenient as privately held cars, riders
should always be able to find a vehicle when
they need one. In 2022, we maintained an
average of 93% of our deployed fleet in
use or available with a charged battery. In
Rome, we achieved our goal of 95% average
fleet availability in 2022. This is thanks to
our in-house maintenance program, which
maximizes fleet safety and availability. We
also provide a well-distributed fleet through
our AI-supported rebalancing algorithm,
ensuring the location of our vehicles always
matches demand.
---
## RESPONSIBLE
## & INCLUSIVE
## EMPLOYER
---
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## ED&I governance structure. Responsible & inclusive employer
**Responsible & inclusive employer**
Safe for all
Useful & affordable for local communities
GRI index
# RESPONSIBLE &
# INCLUSIVE EMPLOYER
| Sustainability Report
In 2022, we furthered our
investments in our employees by
launching our Ride Your Future
program, training 40 ground
team employees on a variety of
office skills. We also conducted
an external audit of our ED&I
processes and established an
ED&I governance structure.
## Target Green operations
At Dott, we have rejected the gig economy since we
were founded. All our employees are fully contracted
shareholders, meaning they have job stability and can
directly benefit from the company’s success. We know
that the people in our teams are the real wind beneath
our wheels so we strive to be a safe, inclusive, and
accessible employer. We still have progress to make
in fostering a more positive and gender diverse work
environment, which is why we’ve doubled down on our
investments in benefits and social supports, as well as
our ED&I efforts.
| KPI | 2022 | 2021 | Trend | Target |
| --- | --- | --- | --- | --- |
| % of staff directly employed | Office roles: 95.2% Ground teams7: 75.4% | 84%(in-house ground teams and office roles combined) | N/A | 90% by 2025 |
| Number of jobs created | 156 | 194 | N/A8 | N/A |
| Employee NPS score | Office teams:0 Ground teams:33 | Office teams:31 Ground teams:33 | Office teams:-31 Ground teams:+0 | 40 for 2022 |
| % of leadership roles held by women | 25% | 25% | +0 | 50% by 2025 |
| % of women in HQ | 36% | 38% | -2 | 50% by 2025 |
| % of women in ops | 27% | 21% | +6 | 30% by 2025 |
| Gender wage gap | 12% | New metric | N/A | <5% by 2026 |
**7.** Due to the seasonality of our business, some workers are hired via a third-party staffing agency, particularly during peak periods. They are
fully and directly managed by Dott. **8.** This metric is included for context only, so we do not track the trend
---
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GRI index
## RIDE YOUR FUTURE:
## 40 EMPLOYEES GRADUATED
In 2022, we launched Ride Your Future, our companywide voluntary education program. Alongside a
local vocational partner, we train our warehouse
and ground staff on software tools, communication,
management, and organization skills. Classes are
administered one day per week during paid working
hours, for a period of six to seven weeks. Through
this initiative, we address persistent opportunity
gaps faced by team members from underprivileged
educational backgrounds and ensure that all our
team members can reach their full potential.
## “This course gave me the possibility to reflect about my professional career; now I want to continue learning.”
We’ve rolled out Ride Your Future for our teams in Paris
and Brussels, training a total of 40 employees. 100% of
participants said the program helped them better their
skills, with one participant in Paris noting,
We’re using the feedback from these initial sessions
to further improve the curriculum, as we continue
to roll out the program in new cities. At the time of
publishing, we’ve also brought Ride Your Future to
Milan and Rome in early 2023.
---
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## EQUITY, DIVERSITY, & INCLUSION (ED&I): MOVING FROM COMPLIANT TO STRATEGIC
Dott is committed to being an equitable, diverse, and
inclusive employer. Not just because it’s the right thing
to do, but because it’s core to our mission of freeing
our cities with clean rides for everyone.
## External Audit
In 2022, Dott underwent an external ED&I
audit from the Clear Company. As a datadriven company, we prioritized this step to fully
understand the current state of ED&I at Dott
before deciding on the best course of action
moving forward. After completing desk research,
leadership interviews, and focus groups, Dott
was deemed to have a positive and inclusive
culture and to be “compliant” on ED&I action.
This means that we were addressing what
was legislatively required and had basic data
collection and policies, but did not go any
further. Following this report, we made the
commitment to be classified as “strategic” by
2025. This requires setting specific KPIs for ED&I,
and all leaders owning and communicating the
ED&I strategy throughout the business.
## Governance Structure
Towards this end, we have implemented an
ED&I committee and governance structure to
maintain accountability and realization of our
ED&I vision throughout the organization. In 2023,
we will establish Employee Resource Groups
(ERGs), further solidify our objectives, and
develop metrics to track our progress.
## Gender Pay Gap
Addressing the gender pay gap is the first
point on the ED&I Committee’s agenda. For the
first time this year, we were able to quantify the
current gender pay gap, at 12%. In light of the
forthcoming EU legislation, we have targeted a
gender pay gap of less than 5% before the year
2026. Our long-term objective is to expand past
gender by collecting other key demographic
information to ensure all employees within
underrepresented communities are fairly
compensated.
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## and care for our colleagues. Green operations
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## BENEFITS &
## SOCIAL SUPPORTS:
## GREATER FLEXIBILITY & WELL- BEING FOR OUR EMPLOYEES
| Sustainability Report
To foster a more positive work
environment, we have introduced a
range of new benefits and well-being
initiatives in 2022 that provide support
and care for our colleagues.
## OpenUp
Dott has partnered with OpenUp, a platform
that provides quick and approachable
access to mental health courses, health
checks, interviews, and 1-on-1 consults with
a psychologist via phone, online chat, and
video. Employees have access to unlimited
consultations a year to discuss both personal
or work related issues. It’s possible to arrange
an appointment without notifying anyone
internally, and anything shared with one of the
psychologists is confidential.
## Sabbatical Program
We created a Sabbatical Program to allow
employees to take time for themselves and
broaden their horizon. Once an employee has
been working at Dott for 4 consecutive years,
they can request a sabbatical of 4 weeks. The
goal is to recharge, get a real break, and come
back to Dott with new energy.
## Short-term Remote
## Working Policy
Our new Short-term Remote Working Policy
allows employees to work remotely from
anywhere in the world for one month each
year. We are proud to have a diverse workforce
from around the world, and we acknowledge
that some of our employees need to be able
to go back home for extended periods of time.
Other employees enjoy a different working
location from time to time for overall well-being
and peace of mind. This policy supports the
flexibility that our employees need.
---
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| Sustainability Report
## REMUNERATION: A TOTAL COMPENSATION PHILOSOPHY
Remuneration at Dott continues to be approached at a global level
to ensure consistency, transparency, and fairness. We have adapted
this approach at the local level to ensure compliance with regional
regulations and requirements. In 2022, we introduced our total
compensation philosophy, which incorporates three key elements:
## 1. Base Salary:
We aim to provide a base
salary that aligns with the
mid-market range for each
position. This ensures that
our employees are fairly
compensated based on
industry standards and
market conditions.
## 2. ESOP Grant:
Similar to the previous year,
all employees receive an
Employee Stock Ownership
Plan (ESOP) package.
This package allows our
employees to become
shareholders in the company,
aligning their interests with
the long-term success of Dott.
## 3. Benefits:
We continue to offer a
comprehensive benefits
package to all employees.
This includes healthcare,
retirement plans, paid
time off, and other perks
that enhance the overall
employee experience.
To ensure equitable compensation across
different roles and geographies, we have also
implemented a job leveling system. Each position
is evaluated based on ten different dimensions
and assigned a level ranging from 3 to 13.
Ground-level positions fall within the range of 3-5,
while office-level positions span from 5 to 13. In
order to establish fair and competitive salaries,
we conduct salary benchmarking exercises twice
a year. We collaborate with an external salary
surveying company that provides data from over
3000 companies in the technology sector. This
data allows us to create salary bands specific to
each level, job function, and location within Dott.
## Transparency is a key principle in our
remuneration practices. Therefore, every
employee has access to information regarding
the exact midpoint salary for their level.
Additionally, employees can see where their own
salary falls in comparison to the midpoint, using
a compa-ratio metric. This level of transparency
ensures that employees are aware of how their
compensation aligns with the market and the
company’s internal standards.
We conduct performance reviews twice a year
to evaluate employee performance and identify
opportunities for growth and promotion. Salary
reviews are conducted annually, separate from
promotion opportunities, providing the chance for
salary adjustments based on performance and
market conditions.
---
## SAFE FOR ALL
## O
# AGRICULTURE
Agriculture is a vital sector that supports food production, livestock management, and rural development. It involves the cultivation of crops, animals, and other resources to meet the needs of human populations. Agriculture provides employment opportunities and contributes to economic growth.
**Key Areas of Agriculture**
- **Crop Production**: Growing various types of crops such as wheat, rice, corn, and soybeans.
- **Fish Production**:养殖和捕捞鱼类、虾、鲤等水生生物.
- **Livestock Production**:饲养家畜，如牛、羊、猪、鸡、鸭等.
- **Rural Development**: Improving infrastructure, providing access to markets, and promoting sustainable agriculture.
**Importance of Agriculture**
- **Economic Growth**: Agricultural products are essential for food security and contribute to national GDP.
- **Environmental Sustainability**: Agriculture helps maintain ecosystem balance and biodiversity.
- **Social Equity**: Provides employment opportunities and benefits communities.
**Challenges in Agriculture**
- **Pollution**: Contamination of water and air from agricultural runoff.
- **Drought**: Extreme weather conditions like droughts and floods can severely impact crop yields.
- **
---
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Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
**Safe for all**
Useful & affordable for local communities
GRI index
# SAFE FOR ALL
| Sustainability Report
In 2022 we invested further in the safety
of our vehicles and operations, resulting
in a 27% decrease in the major injury rate
on our e-scooters and ISO certification
for our health and safety management
systems in Lyon and Rome.
Our holistic approach to safety is at the heart of
everything we do at Dott. It combines responsible inhouse operations with well-maintained vehicles and
rider education. By embedding safety in everything
we do, we ensure safety for everyone affected by our
service: our riders, our employees, and our cities.
Our key safety metric is the rate of incidents on
our vehicles that result in injury to our riders and/or
third parties. We report the rates for all injuries and
specifically for injuries requiring medical attention.
This year we’ve reported these rates per million km
traveled, rather than per million trips, to better match
industry reporting standards and allow for more
accurate comparisons to other modes. We’ve also
split out the rates for our e-scooters and e-bikes,
demonstrating that these modes are comparable in
terms of safety.
| | KPI | 2022 | 2021 | Trend | Target |
| --- | --- | --- | --- | --- | --- |
| E-Scooters | Incidents with injury per 1 million km | 5.7 | 6.2 | -8.1% | <5 |
| E-Scooters | Incidents with injury requiring medical assistance per 1 million km | 2.2 | 3.0 | -26.7% | <3 |
| E-Scooters | Fatalities per 1 million km | 0 | 0.02 | -100% | 0 |
| E-Bikes | Incidents with injury per 1 million km | 6.2 | 11.2° | -43.8%* | <5 |
| E-Bikes | Incidents with injury requiring medical assistance per 1 million km | 2.4 | 6.7° | -62.7%* | <3 |
| E-Bikes | Fatalities per 1 million km | 0 | 0 | N/A | 0 |
**9**. Since our e-bikes were introduced towards the end of 2021, ridership in this year was low,
causing an over-inflation of these rates.
---
dott
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GRI index
## RIDER SAFETY:
## 27% REDUCTION IN MAJOR INJURY RATE
In 2022, our continued investments in safety resulted
in a significant reduction of the injury rate on both
our e-scooters and our e-bikes. We reduced the
rate of injuries requiring medical attention on our
e-scooters by 26.7%, showing great progress for this
relatively new mode of transport.
| Sustainability Report
Safety checks carried out
during each battery swap
In-app & on-site
safety trainings
Beginner mode
capped at 15km/hour
Full insurance for our
riders & third parties
## Well-Maintained Vehicles
Rider safety starts with safe and well-maintained
vehicles. With technical features like front & rear
indicator lights, large front tires, and a triple
brake system, our vehicles are designed for
safety and comfort. Our in-house ground team
members check every vehicle when they swap
an empty battery for a full one, and our predictive
maintenance algorithm flags maintenance needs
before they occur. This allows for early detection
and prevention of vehicle malfunctions. Riders also
have the option to report problems with an e-bike
or e-scooter after every ride. These notifications
automatically set up an additional task for a safety
check of the vehicle. Our highly trained mechanics
then act quickly to address the safety concern and
get the vehicle back on the street.
## Rider Training
We encourage our riders to take responsibility
for the safe use of our vehicles and behave
responsibly whenever riding with Dott. All new
users of our app go through a comprehensive
in-app safety training. ‘Beginner mode’ caps
the speed of our vehicles at 15 km/hour. This
mode familiarizes users with riding, increases
comfort, and reduces the likelihood of accidents.
In addition, we provide on-site training for riders,
often in collaboration with municipalities.
In 2022, we launched several new partnerships
with external organizations to further the safety
of our riders. In Lyon, we began a partnership
with CARL - an organization dedicated to
advancing the safety of new mobilities in
France - to host monthly in-person safety
training sessions. In London, we held several
events with the Metropolitan police to raise
awareness of the dangers of drink riding, and
partnered with FreeNow to offer free taxi rides
to our riders during the holidays.
## Full Insurance
In case of an accident, all our riders are covered
under our full user insurance at no extra cost.
This insurance applies to damage to third parties
caused by a rider and personal damage a rider
may suffer due to a safety incident.
---
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GRI index
# SHARING THE STREETS WITH OTHERS:
| Sustainability Report
## ENHANCED SAFETY THROUGH NEW TECH
Our riders share the public domain with all other
members of the community. This means we have a
responsibility as Dott to minimize negative impacts
on other road users and the city as a whole.
In addition to our existing geofencing technology, which automatically
slows or stops vehicles in sensitive areas, we began piloting several new
technologies and features in 2022 to further enhance community safety. In
Lyon and Paris, we rolled out mandatory ID checks for all riders to protect
the safety of minors. We also added license plates to our vehicles in Paris
and Bordeaux to allow for easy reporting of poor riding behavior.
## Safe & Sound Project
Pedestrians with visual impairments
often report having had dangerous
experiences with e-scooters,
which, being electric, are silent
and difficult to detect. That’s why in
2022 we launched a collaboration
with the University of Salford
and blind associations across
Europe to develop a sound which
aims to increase awareness of
e-scooters, without contributing to
noise pollution. The sounds have
been tested using a virtual reality
headset, immersing participants
into a 360-degree environment,
featuring simulations of e-scooter
riders in different scenarios. We
have now completed tests in the
UK, Italy, Sweden and Spain to
ensure international relevance
with the aim of creating a global
standard for an e-scooter sound.
---
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About Dott
## Keeping our operations in- Dott sustainability framework
Dott sustainability framework
Governance
Green vehicles
Green operations
## In 2022, our operational Green operations
## excellence was recognized Full lifecycle management
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
**Safe for all**
Useful & affordable for local communities
GRI index
| Sustainability Report
## SAFE
## OPERATIONS:
## ISO CERTIFIED MANAGEMENT SYSTEMS
Keeping our operations inhouse makes Dott uniquely
suited to maintain the highest
safety standards possible.
In 2022, our operational
excellence was recognized
through ISO 45001 certification
for our Health & Safety (H&S)
management system in the
cities of Lyon and Rome.
Our London operations
also received FORS (Fleet
Operator Recognition
Scheme) accreditation for
demonstrating exemplary
levels of best practice in safety,
efficiency and environmental
protection.
## Health and Safety
The building blocks of our H&S management
system are our H&S Policy and our internal
Safety Standards. These are rigorously applied
across our sites to manage our main identified
risks, which are fires, road accidents and
musculoskeletal disorders in our warehouses. All
those who work for Dott across our operational
sites and headquarters, including those on
temporary contracts, are covered by the H&S
Policy and Safety Standards. In every country
where we operate there is a local safety
champion responsible for implementing our H&S
Standards, while also gathering continuous local
feedback on the design of these standards.
Every safety incident is immediately reported to
our Health & Safety team and analyzed within
48 hours to assess potential new risks. Critical
incidents are immediately escalated to the
COO & CBO, and a summary of all incidents is
reviewed at the monthly H&S meeting with toplevel management. We’ve developed an internal
auditing process that applies to all aspects of
Dott’s operational compliance in all markets to
assess risks to the H&S of employees, visitors
and other third parties, and to continuously
improve safety performance.
---
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## FORS Certified material damage and no service disruption.
## operations Green vehicles
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
**Safe for all**
Useful & affordable for local communities
GRI index
| Sustainability Report
## Dott Academy
All of our ground teams undergo substantial
initial training, plus ongoing instruction on
the transport of dangerous goods (ADR),
personal protective equipment (PPE), road
safety, and vehicle advancements. In 2022,
we further enhanced our training process by
launching Dott Academy, an internal learning
and development platform for our ground
teams. This platform hosts tutorial videos on
over 50 maintenance and operational SOPs,
tailored to the local language in each of
our cities. In addition to furthering the skills
of our employees, it ensures our operations
are high-quality, efficient, and standardized
across all markets.
## Battery Safety
## ISO Certified processes to mitigate risks from battery
In addition to our people, we invest heavily
in our infrastructure. Dott implemented
industry leading fire safety equipment and
processes to mitigate risks from battery
charging. We charge our batteries in
fireproof cabinets that can self-contain a
fire for a minimum of 90 minutes, and are
connected to alarm systems that guarantee
fire service intervention within 30 minutes.
In 2022, we only had 3 thermal battery
incidents, each mitigated with only minor
material damage and no service disruption.
ISO Certified
health & safety
management
FORS Certified
in-house
operations
## Standardized staff training
Fireproof
battery
charging
---
## USEFUL & AFFORDABLE FOR LOCAL COMMUNITIES
---
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GRI index
| Sustainability Report
# USEFUL & AFFORDABLE FOR LOCAL COMMUNITIES
In 2022, for the first time, we partnered with a research group at
Oxford University to calculate our socio-economic impact. In
addition to providing time savings and health benefits through our
service, our unique in-house employment model directly contributed
€2.7 million and £1.5 million to the local economies of Milan and
London, respectively, in 2022 alone.
To meet city transport, environment, and health
goals, we must be useful and affordable for
our local communities. To this end, we focus on
properly integrating ourselves within the cities we
serve, driving the accessibility of our service, and
supporting our users and communities. Going
beyond the direct impacts of our service, we
also engage with organizations that make these
communities a better place. This goal ties in with
one of our core values: we care for each other.
| KPI | 2022 | 2021 | Trend | Target |
| --- | --- | --- | --- | --- |
| Vehicles orderly parked by users | 97% | 96% | +1 | 95% |
| Helping to Help initiatives | 8 | 6 | +2 | 1 initiative per country in 2022 |
---
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GRI index
| Sustainability Report
# UNLOCKING SOCIO- ECONOMIC BENEFITS: €2.7 MILLION INVESTED LOCALLY IN MILAN
In collaboration with the Oxford Strategy Group (OSG), a
research group at the University of Oxford, we conducted a
study in 2022 to evaluate for the first time the socio-economic
benefits that our service brings to our communities. The research
highlighted the positive impact that Dott has on a daily basis for
the environment, the local economy, and residents’ quality of life.
As we continue to improve our service and attract more riders to
micromobility, these benefits will only grow.
## Local Investments
We specifically examined our service in
Milan and London. In these cities, we directly
contributed €2.7 million and £1.5 million,
respectively, to the local economies in
2022 alone. Thanks to our unique in-house
employment model, a large portion of these
annual investments are spent on creating
local high-quality jobs for members of the
community. On top of this, these investments
include local spending on our warehouses,
maintenance, and fleet deployment, as well as
locally-sourced capital expenditures.
## Time Savings
Beyond direct economic benefits, Dott provides
significant time savings for our users by
providing a more efficient transport mode.
In 2022, OSG estimates this totaled over
120,000 hours saved in each city. Dott also
saves all residents of the city time by reducing
congestion. According to the European
Commission, the marginal social cost of urban
10
congestion is €0.42 per km for private cars .
Dott therefore reduced over €375,000 of social
costs in Milan and almost £350,000 in London
by replacing private car use in 2022.
## Health Benefits
Finally, by reducing emissions and air pollution,
Dott provides significant respiratory health
benefits for our communities. OSG calculated
that in 2022, Dott’s service saved residents an
estimated total of almost €225,000 in Milan
and £200,000 in London through reduced
health-related spending.
---
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Catalyst for modal shift
Responsible & inclusive employer
Safe for all
**Useful & affordable for local communities**
GRI index
## CITY INTEGRATION:
## 97% OF RIDES PARKED RESPONSIBLY
| Sustainability Report
As users of the public space, it’s essential that Dott’s
service is responsibly integrated in our cities, so as not to
impede access or quality of life. We achieved over 97%
parking compliance in 2022, keeping our streets orderly.
Dott is an advocate for regulating
parking spots for e-bikes and
e-scooters, and we work proactively
with local municipalities to identify
the ideal number and location of
these spots, based on local needs
and urban planning best practices.
Our in-app smart parking features
then ensure riders park in the correct
Dott zones, which are specific to
each city’s infrastructure. To support
any claims, we ask riders to snap a
photo of the correctly parked vehicle
when ending their ride.
In 2022, we also launched antisaturation technology in Paris,
preventing riders from parking in
spaces that are already full and
directing them to nearby spaces with
greater capacity. Our ground teams
deploy vehicles in predefined locations
and amounts and adjust these
numbers based upon travel patterns
and feedback from the city. Our AIsupported prediction models provide
rebalancing recommendations well
before certain locations become full
or empty. Together, these actions allow
us to avoid vehicle cluttering while
maintaining availability for our riders.
We also keep the impact of our
operations themselves to a minimum.
That’s why we mostly redeploy and
rebalance vehicles across cities during
the night and operate when traffic
volumes are lower. When we work at
night, we carry out silent operations
so we don’t disturb people’s sleep.
All of our ground team members
wear high-visibility PPE to remain
safe, recognisable, and ready to help
residents navigate our service.
Local parking
network
recommendations
Antisaturation
technology
AI-supported
rebalancing
algorithm
Silent
operations
---
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Green vehicles
## We’re constantly working to Green operations
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
## adopters. Safe for all
Safe for all
**Useful & affordable for local communities**
GRI index
| Sustainability Report
## INCLUSIVE
## MICROMOBILITY:
## 11% REDUCTION IN THE USER GENDER GAP
Since day one, our mission at
Dott has been to free our cities
with clean rides for everyone,
and we mean everyone.
We’re constantly working to
make micromobility more
accessible and inclusive to all
demographics, growing our
ridership beyond the initial
adopters.
## Closing the Gender Gap
Following our 2021 research on the gender gap in
micromobility, Dott has continued our efforts to close this
gap. According to our 2022 rider survey, 34% of riders
identify as women. This is 11 percentage points higher
than in our 2020 rider survey, showing the progress we’ve
already made. In some cities where shared e-scooters
and e-bikes have been around for longer, we’re even
closer to closing the gender gap. In Paris, for example,
42% of respondents in our 2022 rider survey identified as
women. Through actions like offering women-only safety
training events, we continue to build on this progress and
create a more even gender balance amongst our riders.
---
## dott Unlock your city
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Safe for all
**Useful & affordable for local communities**
GRI index
## Affordability
Inclusion also requires
affordability. That’s why we
maintain an average fare of
about 2 euros, mirroring public
transport pricing. 41% of our
rides in 2022 used a pass,
making our service even more
affordable for commuters and
routine riders. In addition, we
offer discounts for students
and riders on a low-income
to support more vulnerable
populations. Together, these
efforts ensure everyone can
access our service, regardless
of their financial status or
background.
## Accessibility
In pursuit of micromobility that
is truly accessible to everyone,
regardless of ability, we’ve
also continued our partnership
with Omni. Omni is a French
company that produces
wheelchair-compatible
e-scooters, increasing the
autonomy of wheelchair users
and giving them access to
micromobility solutions.
---
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Governance
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Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
**Useful & affordable for local communities**
GRI index
## SUPPORTING RIDERS:
## 95% CUSTOMER RESPONSE
## TIME REDUCTION
Our support team is committed to ensuring
that our riders and their communities are
at the heart of every decision we make.
We aim to provide a seamless and pleasant experience
at every interaction, especially when our riders need us
the most. In the last year, we’ve cut our customer response
times by more than 95%, to an average of just 1 hour. We
have invested heavily in our support systems to ensure
it is efficient and effortless, saving our riders time while
enabling us to respond promptly in case of an incident, or
even to help with parking. We are always looking for ways
to improve the quality of our service through customer
feedback and comprehensive insights.
Our support team consists of internal experts in Community
Safety, Identity Integrity & Data Compliance, Payments
Support, and Vehicle Experience. These experts collaborate
with internal and external stakeholders to ensure our
riders receive world-class support at every turn. They
also work closely with our local teams in every city to
better understand the unique challenges our riders face in
different areas. This collaboration enables us to address
concerns specific to each community and their experiences.
---
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Message from our founders
About Dott
Dott sustainability framework
Governance
## that encompasses all the Governance
## community initiatives that Dott Green vehicles
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
**Useful & affordable for local communities**
## purposeful organizations who GRI index
GRI index
## International Clean-up Day partnership with French-based AIDES and
# HELPING TO HELP: 7 NEW INITIATIVES
7 NEW INITIATIVES About this report
| Sustainability Report
Helping to Help is our
community investment program
that encompasses all the
community initiatives that Dott
engages in, collaborating with
local organizations and NGOs.
This program strengthens
the position of those in
need. It allows us to have a
meaningful impact within our
local communities beyond
our service, and partner with
purposeful organizations who
have similar values to our own.
In addition to continuing our long-term
partnership with French-based AIDES and
our discounts for vulnerable populations, we
launched a number of new Helping to Help
initiatives in 2022:
## International Clean-up Day
In honor of International Clean-up Day on September 17th, our teams in Marseille, Bordeaux, Tricity,
Paris, Grenoble and Lyon all spent an hour picking up trash around our warehouses.
In total, we removed more than 75kg of trash from our communities.
---
dott
Unlock your city
About this report
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About Dott
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Governance
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Full lifecycle management
Catalyst for modal shift
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**Useful & affordable for local communities**
GRI index
| Sustainability Report
## Fondation des Femmes
In celebration of International Women’s Day,
we partnered with Fondation des Femmes,
a French NGO fighting for the rights of
women and to reduce gender-based
violence. We therefore donated 10% of
our revenue in France on March 8th to the
organization.
## The Bike Project
We’ve partnered with The Bike Project,
a UK-based organization that refurbishes
secondhand bicycles to donate them to
refugees and asylum seekers. Our Boston
Place operations center in London is an
ongoing drop-off point, where the public
can donate their old bicycles to the Project.
As part of this partnership, we also offered
training to refugees on how to ride e-bikes
and e-scooters.
## Women’s Night Safety Charter
Dott is a signatory of the Mayor of London’s
Women’s Night Safety Charter. As such, we
often attend events and workshops to ensure
our service does what it can to support
women’s safety in London. We offered female
riders in London a 20% discount on 30 night
rides between October 2022 and March 2023
to provide a safe & affordable way home
during the winter months.
## Beam
We’ve partnered with Beam, a UK-based
organization that supports homeless
populations in finding a career. We attend
Beam’s job fairs, offer trainings, and interview
their candidates.
## Kit de Survie Étudiant
To combat the financial precarity of students,
especially in the context of rising inflation,
Dott joined forces with seven other companies
to create a “student survival kit” in France and
Belgium. The kit included discounts on food,
clothing, books, and even rental insurance. As
part of this initiative, Dott provided students
with six free trips of up to 20 minutes each.
## Casa de la Buena Vida
In April 2022, Dott supported Casa de la Buena
Vida, a Spanish NGO working to prevent social
exclusion in Málaga. Dott provided financial
support to purchase materials, and more
than 15 Dott employees from over 6 countries
gathered to help build a dining room for 60
residents in need.
---
## GRI INDEX
---
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**GRI index**
| Disclosure Number | | Disclosure Title | Response |
| --- | --- | --- | --- |
| General Disclosures | | | |
| GRI 2 | 2-1 | Organizational details | About Dott, Dott's operations.
Our Offices (https://ridedott.com/our-offices/) for office locations and legal entity names. The parent company is emTransit B.V. |
| GRI 2 | 2-2 | Entities included in the organization's sustainability reporting | About this report.
Our sustainability report has the same boundary as our financial reporting. |
| GRI 2 | 2-3 | Reporting period, frequency and contact point | About this report.
We report annually. |
| GRI 2 | 2-4 | Restatements of information | No restatements made. |
| GRI 2 | 2-5 | External assurance | About this report |
| GRI 2 | 2-6 | Activities, value chain and other business relationships | About Dott, Dott's operations, Green Vehicles, Full Lifecycle Management |
| GRI 2 | 2-7 | Employees | Responsible and Inclusive Employer, About Dott.
Per 31/12 2023, Dott employed 6551 FTE from 62 different nationalities. Dott is a fast growing scale up. The team increased by 156 headcount over 2022 and is expected to continue grow in the coming years. |
| GRI 2 | 2-8 | Workers who are not employees | Responsible and Inclusive Employer.
Due to the seasonality of the business, we use third-party staff employed via staffing agencies during our peak periods. The most common work for agency staff is warehouse work and drivers to deploy vehicles. |
| GRI 2 | 2-9 | Governance structure and composition | Governance |
| GRI 2 | 2-10 | Nomination and selection of the highest governance body | Directors of the Board are nominated by the holders of certain share classes as per the Shareholders Agreement.
Two directors are appointed by the general meeting of the Shareholders, these directors act as independent Directors. Certain shareholders also have the right to also appoint an observer to the Board, with rights to attend meetings but without rights to speak or vote.
Each Director is entitled to one vote, with a requirement to abstain in the event of a conflict of interest. All resolutions of the Board are taken by simple majority of the votes cast, with the Chairman having a casting vote in the event of a tie. |
---
About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
**GRI index**
| Sustainability Report
| Disclosure Number | | Disclosure Title | Response |
| --- | --- | --- | --- |
| General Disclosures | | | |
| GRI 2 | 2-11 | Chair of the highest governance body | The Chairman of the Board is also the COO. The COO is one of the founders of the company. There are two founders(CEO and COO). Both founders have day to day responsibility for the operational management of the company.When a situation which may lead to a potential conflict of interest arises the CEO and COO do not vote on the matter i.e. compensation. |
| GRI 2 | 2-12 | Role of the highest governance body in overseeing the management of impacts | Governance |
| GRI 2 | 2-13 | Delegation of responsibility for managing impacts | Governance |
| GRI 2 | 2-14 | Role of the highest governance body in sustainability reporting | Governance |
| GRI 2 | 2-15 | Conflicts of interest | Conflicts of interest are dealt with in line with Dott's Conflict of Interest Policy.At Board level, conflicts relating to Board/Director formalities are disclosed to applicable stakeholders.Should the management consider a conflict of interest has arisen,such conflict is escalated to the appropriate level for visibility.The Conflict of Interest Policy and our Code of Conduct states that we do not tolerate conflicts of interest from employees.The rule is that any potential conflict must be reported to the legal team immediately. |
| GRI 2 | 2-16 | Communication of critical concerns | Critical concerns(if any)are reported to the board of directors by the CEO or COO.There were no critical concerns reported in 2022. |
| GRI 2 | 2-17 | Collective knowledge of the highest governance body | Governance |
| GRI 2 | 2-18 | Evaluation of the performance of the highest governance body | Governance |
| GRI 2 | 2-19 | Remuneration policies | Responsible and Inclusive Employer |
| GRI 2 | 2-20 | Process to determine remuneration | Responsible and Inclusive Employer |
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Unlock your city
About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
**GRI index**
| Disclosure Number | Disclosure Title | Response | |
| --- | --- | --- | --- |
| General Disclosures | | | |
| GRI 2 | 2-21 | Annual total compensation ratio | Responsible and Inclusive Employer Annual compensation ratio with ground teams:1:0.128 vs 1:0.118 in 2021. Annual compensation ratio without ground teams:1:0.37 vs 1:0.274 in 2021.The highest paid individual did not get a raise in 2022.For reporting the highest paid individual with an increase is used,Annual compensation percentage increase ratio:1:1.39 |
| GRI 2 | 2-22 | Statement on sustainable development strategy | Message from our Founders,Dott sustainability framework |
| GRI 2 | 2-23 | Policy commitments | Sustainability manifesto(https://ridedatt.com/sustainability-dott-manifesto-clean-rides-for-all/),Dott Sustainability Framework,Governance,and in relevant sections |
| GRI 2 | 2-24 | Embedding policy commitments | Dott Sustainability Framework,Governance,and in relevant sections |
| GRI 2 | 2-25 | Processes to remediate negative impacts | Green operations>ISO Certification:quality,safety and environmentWe provide multiple ways to reach Dott,including through our customer services team,through direct contact with our city stakeholders and internally,employees are encouraged to follow our Whistle-blower PolicyThrough our Zero Retaliation Policy,the reporting of grievances is encouraged by informing both internal and external stakeholders that they can report issues of non-compliance directly to Dott's Legal Team or on an anonymous basis using Dott's online reporting form.We have a point of contact in each of our cities who is responsible for following up and escalating any grievance.Our community support team monitor and track the status of each grievance,including how quickly the grievance has been dealt with.We use our materiality assessment and life-cycle approach to identify and manage negative impact in our operations and value chain. |
| GRI 2 | 2-26 | Mechanisms for seeking advice and raising concerns | Internal individuals are provided access to Dott's Code of Conduct at on-boarding stage.The Code includes instructions on how to seek advice.External individuals,including suppliers are directed to Dott's Supplier Code of Conduct and required to contractually commit to follow its requirements.The SupplierCode of Conduct includes advice on who to contact.Both the Dott Code of Conduct and the Dott Supplier Code of Conduct include instructions for reporting concerns to Dott's legal dept or anonymously via the Dott Online Reporting Form.Users can directly contact our help center in case of any issues resulting directly from our service. |
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About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
**GRI index**
| Disclosure Number | | Disclosure Title | Response |
| --- | --- | --- | --- |
| General Disclosures | | | |
| GRI 2 | 2-27 | Compliance with laws and regulations | Dott was not fined for any significant breaches of laws or regulations in the reporting period. |
| GRI 2 | 2-28 | Membership associations | International Level: Micromobility for Europe, Cycling Industries Europe, International Public Transport Association France; Alliance des mobilités, France DigitaleIsrael: Shared Scooter Division with the Federation of Israeli Chambers of CommerceItaly: Assosharing, Osservatorio Sharing Mobility Poland: Mobiline Miasto, LewiatanSpain: AEDIVEUK: CoMoUK, Urban Mobility Partnership, All Party Parliamentary Group for Cycling & Walking |
| GRI 2 | 2-29 | Approach to stakeholder engagement | Dott Sustainability FrameworkWe maintain ongoing engagement with customers, local municipalities, and investors through local and head-quarter based teams.Key topics and feedback are shared with the relevant team, including our sustainability committee, as needed |
| GRI 2 | 2-30 | Collective bargaining agreements | Dott employees being covered by Collective Bargaining Agreements is dependent on their country of employment.Where a Collective Bargaining Agreement is in place, all employees in that country fall under the agreement.Dott employees fall under Collective Bargaining Agreements in:ItalyBelgiumSpain |
| GRI 3 | 3-1 | Process to determine material topics | Dott Sustainability Framework |
| GRI 3 | 3-2 | List of material topics | Dott Sustainability Framework |
| GRI 3 | 3-3 | Management of material topics | Details on the management of material topics is reported in the topic chapters:Green Vehicles, Green OperationsFull Lifecycle Management,Catalyst for Modal Shift,Responsible and Inclusive Employer,Safe for all users,Useful and affordable for local communitiesMapping of material topics to our framework pillars is provided in Dott Sustainability Framework. |
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Unlock your city
About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
**GRI index**
| Disclosure Number | | Disclosure Title | Response |
| --- | --- | --- | --- |
| Green Operations | | | |
| GRI 305 | 305-1 | Direct (Scope 1) GHG emissions | 1504 tCO2e |
| GRI 305 | 305-2 | Energy indirect (Scope 2) GHG emissions | 81 tCO2e |
| GRI 305 | 305-3 | Other indirect (Scope 3) GHG emissions | 5885 tCO2e |
| GRI 305 | 305-4 | GHG emissions intensity | 96.7 gCO2e/km |
| GRI 305 | 305-5 | Reduction of GHG emissions | Reduction is measured in intensity as Dott is a scaling business.SBTi target is to reduce Scope 1 and 2 emissions by 50% by 2030 compared to 2020.
Compared to 2020(base year),Scope 1 emissions per kilometer have been reduced by 46%,Scope 2 emissions per kilometer by 95% |
## Safe for all
| GRI 403 | 403-1 | Occupational health and safety management system | Safe for all |
| --- | --- | --- | --- |
| GRI 403 | 403-2 | Hazard identification, risk assessment, and incident investigation | Safe for allOur H&S Policy states that all staff should report H&S concerns immediately to their line manager or their local HSE. All accidents and injuries at work, however minor, should be reported to the local HSE and recorded in the Accident Book which is kept locally at the office of the local HSE.The local HSE is responsible for investigating any injuries or work-related disease, preparing and keeping accident records,and for submitting reports to the relevant authorities if required under the applicable law.The local HSE is also responsible for workplace risk assessments and any measures to control risks. |
| GRI 403 | 403-3 | Occupational health services | Safe for all |
| GRI 403 | 403-4 | Worker participation, consultation,and communication on occupational health and safety | Safe for all |
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Unlock your city
About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
**GRI index**
| Sustainability Report
| Disclosure Number | | Disclosure Title | Response |
| --- | --- | --- | --- |
| GRI 403 | 403-5 | Worker training on occupational health and safety | Our H&S Policy confirms that all H&S representatives receive the appropriate training to carry out their functions effectively. Dott will ensure that staff are given adequate training and supervision to perform their work competently and safely. Staff are given a H&S induction and provided with appropriate safety training, which may include manual handling, control of substances hazardous to health (COSHH), electrical safety and the use of personal protective equipment(PPE).The building blocks of our H&S management system consist of:1.A health and safety policy which influences behaviors and prioritizations.2.Internal Safety standards applied rigorously across sites to manage our main identified risks(Prevention of fires, Prevention of road accidents and Prevention of musculoskeletal disorders in our WHs).A software&app system was implemented in 2023 to track accidents and incidents, manage documents(training of workers, maintenance of equipment and installations) to perform risk assessments and internal audits.This is able to consolidate all H&S data across our operations and ensure that we make the smartest evidence based decisions and continuously improve our H&S standards.A global H&S team is in place with a global H&S manager and a network of active local trained champions in each country responsible for implementation of best practices.These local champions work with city managers to implement all decisions.Meetings and a Health and Safety chat group are in place to share best practices across cities and build a strong safety culture.Monthly safety meetings are carried out between CEO,VP of operations and Head of Quality,Health and Safety to keep track of H&S roadmap progress.A controlling committee chaired by the CEO meets 2 times a year and is accountable to check adherence to process, validate changes and allocate resources. |
| GRI 403 | 403-6 | Promotion of worker health | Responsible and Inclusive Employer |
| GRI 403 | 403-7 | Prevention and mitigation of occupational health and safety impacts directly linked by business relationships | Safe for all |
| GRI 403 | 403-8 | Workers covered by an occupational health and safety management system | Safe for all |
| GRI 403 | 403-9 | Work-related injuries | No fatalities have been recorded since the start of our operations.Starting 2023,all health and safety incidents are tracked centrally. |
| GRI 416 | 416-1 | Assessment of the health and safety impacts of product and service categories | 100% of products are assessed for H&S impacts |
| GRI 416 | 416-2 | Incidents of non-compliance concerning the health and safety impacts of products and services | No incidents of non-compliance were recorded. |
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Unlock your city
About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
**GRI index**
| Disclosure Number | | Disclosure Title | Response |
| --- | --- | --- | --- |
| Responsible and Inclusive Employer | | | |
| GRI 405 | 405-1 | Diversity of governance bodies and employees | Governance, Responsible and Inclusive EmployerIncluding our ground(operational) teams,17% identified as women.Excluding our ground teams,38% of employees identified as women.Age split:<30:48%,30-50:48%,>50:4%After our ED&I audit in 2022,we have started collecting more diversity data based on a voluntary basis per 2023. |
| GRI 405 | 405-2 | Ratio of basic salary and remuneration of women to men | Including our ground teams,the ratio of basic salary and remuneration of women to men is1:0.54.Excluding our ground teams,the ratio of basic remuneration of women to men is1:1.14Dott tracks the wage gap per level in our job leveling matrix.Early 2023 we have conducted a full wage gap analysis and report,which also has been shared with the sustainability committee.Dott has committed to decreasing the wage gap to less than 5% by 2026. |
| Green Vehicles | | | |
| SASB | TR-CR-410a.2 | Fleet utilization rate | Catalyst for Modal Shift |
| GRI 302 | 302-5 | Reductions in energy requirements of products and services | Green Vehicles,Green OperationsOur first year of collating emissions data was2020,which is our baseline year. |
| Full Lifecycle Management | | | |
| GRI 308 | 308-1 | New suppliers that were screened using environmental criteria | Full Lifecycle ManagementDott's internal quality team screens our suppliers and performs site visits to new and existing suppliers,when applicable.Our main suppliers areISO9001 certified,Dott's supplier code of conduct holds our suppliers to the same high standards we operate under ourselves.We continue to work on further formalizing our supplier auditing and reporting mechanisms. |
| GRI 308 | 308-2 | Negative environmental impacts in the supply chain and actions taken | Full Lifecycle ManagementDott's internal quality team screens our suppliers and performs site visits to new and existing suppliers,when applicable.Our main suppliers areISO9001 certified,Dott's supplier code of conduct holds our suppliers to the same high standards we operate under ourselves.We continue to work on further formalizing our supplier auditing and reporting mechanisms. |
| GRI 414 | 414-1 | New suppliers that were screened using social criteria | Full Lifecycle ManagementDott's internal quality team screens our suppliers and performs site visits to new and existing suppliers,when applicable.Our main suppliers areISO9001 certified,Dott's supplier code of conduct holds our suppliers to the same high standards we operate under ourselves.We continue to work on further formalizing our supplier auditing and reporting mechanisms. |
| GRI 414 | 414-2 | Negative social impacts in the supply chain and actions taken | Full Lifecycle ManagementDott's internal quality team screens our suppliers and performs site visits to new and existing suppliers,when applicable.Our main suppliers areISO9001 certified,Dott's supplier code of conduct holds our suppliers to the same high standards we operate under ourselves.We continue to work on further formalizing our supplier auditing and reporting mechanisms. |
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Unlock your city
About this report
Message from our founders
About Dott
Dott sustainability framework
Governance
Green vehicles
Green operations
Full lifecycle management
Catalyst for modal shift
Responsible & inclusive employer
Safe for all
Useful & affordable for local communities
**GRI index**
| Disclosure Number | | Disclosure Title | Response |
| --- | --- | --- | --- |
| Catalyst for Modal Shift | | | |
| | Bespoke | Total number of journeys,% replacing car journeys, estimated carbon saved | Catalyst for Modal Shift |
| SASB | TR-CR-250a.2 | Number of vehicles recalled | None |
| Useful and affordable for local communities | | | |
| | Bespoke | Gender split of riders | Useful and affordable for local communities |
| Sustainability Report