Terms & Conditions

TERMS AND CONDITIONS FOR USE OF SERVICES IN FRANCE
Last update to Terms: 23 September 2025
FRANCE – ENGLISH
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY GOVERN YOUR USE OF THE SERVICES (AS DESCRIBED BELOW).

SCROLL TO GROUP RIDE TERMS

WHEN YOU USE DOTT’S MOBILE APPLICATION (‘’ APP’’) OR AN AUTHORIZED THIRD PARTY PLATFORM (“THIRD PARTY PLATFORM”) TO RENT OUR SHARED ELECTRIC BIKES (“ E-BIKES”) AND SHARED ELECTRIC SCOOTERS (“ E-SCOOTERS”) (COLLECTIVELY “ VEHICLE(S)”), YOUR CONTRACTUAL PARTY FOR THE SERVICES RELATED TO THE USE OF THE APP AS WELL AS THE RENTAL SERVICE SHALL BE DOTT SAS., WITH REGISTERED OFFICE AT 37 AVENUE TRUDAINE, 75009, PARIS, FRANCE (HEREINAFTER, FOR THE PURPOSES OF THE THESE TERMS, “ DOTT“).

These Terms govern your (hereinafter “ you” or “ your”) (i) use of our mobile application (“ App”) following your registration for a User Account (if applicable), and (ii) rental of our Vehicles via the App or via a Third Party Platform (collectively “ Services”).

THERE ARE OTHER TERMS WHICH MAY APPLY TO YOU:
These Terms refer to the following additional terms, which also apply to your use of some or all Services:

• Our privacy policy is available at: https://ridedott.com/privacy (“ Privacy Policy”).
• Our main terms of our insurance policies are available at: https://ridedott.com/insurance(“ Insurance Policies”).

TERMS APPLICABLE TO YOUR USE OF THE SERVICES

1. YOUR USER ACCOUNT
   You must register for a user account (“ User Account”) through the App on your mobile device before any use of our App and in order to hire Vehicles via our App.

2. USE OF VEHICLES
   Via your User Account you can rent a Vehicle based on an Individual Rental Agreement as follows: In your User Account you can identify any available Vehicles and unlock such Vehicles for usage.

3. INSURANCE
   We will maintain all insurance required to operate our Services under local laws, such as third-party liability insurance to cover your liability for accidental physical injury to third parties or accidental damage to the physical property of third parties arising from your use of the Vehicles.

4. FEES, CHARGES AND PAYMENT
   Fees The fees for the use of our Vehicles are charged on a pay-per-use basis. Each time you wish to use a Vehicle you may be charged an unlock fee in addition to use fees calculated based on the duration of your use of the Vehicle.

5. INTELLECTUAL PROPERTY
   As part of the App Agreement, we grant you a personal, limited, royalty-free, non-exclusive, revocable and non-transferable, license to download and use our App solely to enable you to use the Services and for non-commercial purposes.

6. LIMITATION OF LIABILITY
   OUR CONTRACTUAL AND STATUTORY LIABILITY FOR DAMAGES CAUSED BY SLIGHT NEGLIGENCE SHALL BE LIMITED AS FOLLOWS: (i) WE SHALL BE LIABLE UP TO THE AMOUNT OF THE FORESEEABLE DAMAGES TYPICAL FOR THIS TYPE OF CONTRACT DUE TO A BREACH OF MATERIAL CONTRACTUAL OBLIGATIONS;

7. INDEMNIFICATION
   SUBJECT TO CLAUSE 6 ABOVE, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD US HARMLESS, FROM AND AGAINST ALL FINES, PENALTIES, CLAIMS, ACTIONS, LIABILITIES, LOSSES, EXPENSES, DAMAGES AND COSTS (INCLUDING REASONABLE LEGAL COSTS) ARISING DIRECTLY OR INDIRECTLY FROM:

8. TERMINATION
   Both parties (you and Us) have the right to terminate the App Agreement at any time subject to a prior notice to the other party.

9. MODIFICATIONS
   WE MAY AMEND THESE TERMS FROM TIME TO TIME INCLUDING APPLICABLE FEES AND INSURANCE POLICIES WITHOUT NOTICE.

10. FORCE MAJEURE
    We shall not be responsible for any loss, damage, default or failure which is caused by occurrences outside of our control.

11. GOVERNING LAW AND JURISDICTION
    These Terms, the App Agreement, the Individual Rental Agreements and the Group Rides Terms below are solely governed by the laws of France.

12. GENERAL
    To the extent that any provision of these Terms is found by any court or competent authority to be invalid, unlawful or unenforceable that provision shall be struck out of these Terms.

GROUP RIDES TERMS

In some cities, we offer you the option to simultaneously rent multiple Vehicles through your User Account and allow other individuals (“ Group Rider“) to use them together in a joint ride (“ Group Ride“).

1. AVAILABILITY
   Group Rides are subject to availability. The number of Vehicles is limited, and thus, Group Ride availability is never guaranteed.

2. HOST’S RESPONSIBILITIES
   The Group Ride must be started through your User Account and can only be ended after all Vehicles are properly parked.

3. LIABILITY AND COSTS
   You are fully responsible for all Fines, fees, penalties, and other costs related to a Group Rider’s use of the Services during Group Rides.

4. INDEMNIFICATION
   SUBJECT TO CLAUSE 6 OF THE GENERAL TERMS.

5. REPORTING ACCIDENTS AND DAMAGES
   You must report any damages, accidents, personal injuries, defective Vehicles, stolen or lost Vehicles in the context of a Group Ride immediately.