## What’s changing

- [What’s changing in cities where TIER is becoming Dott?](https://help.ridedott.com/en/articles/241-what-s-changing-in-cities-where-tier-is-becoming-dott)
- [Does Dott work the same as TIER?](https://help.ridedott.com/en/articles/242-does-dott-work-the-same-as-tier)
- [Is Dott as committed to environmental sustainability as TIER?](https://help.ridedott.com/en/articles/243-is-dott-as-committed-to-environmental-sustainability-as-tier)
- [What are Dott’s terms and conditions, and have they changed?](https://help.ridedott.com/en/articles/244-what-are-dott-s-terms-and-conditions-and-have-they-changed)
- [Can I still use the MyTIER feature in the Dott app?](https://help.ridedott.com/en/articles/307-can-i-still-use-the-mytier-feature-in-the-dott-app)

## Switching to Dott

- [What do I need to do?](https://help.ridedott.com/en/articles/246-what-do-i-need-to-do)
- [Can I continue to use TIER?](https://help.ridedott.com/en/articles/247-can-i-continue-to-use-tier)
- [What if I already have a Dott account?](https://help.ridedott.com/en/articles/248-what-if-i-already-have-a-dott-account)
- [What if I don’t want to switch to Dott?](https://help.ridedott.com/en/articles/249-what-if-i-don-t-want-to-switch-to-dott)

## Support, safety & insurance

- [I have an open safety claim or support ticket, how will this be handled?](https://help.ridedott.com/en/articles/250-i-have-an-open-safety-claim-or-support-ticket-how-will-this-be-handled)
- [How can I get in touch with Dott’s Support team?](https://help.ridedott.com/en/articles/251-how-can-i-get-in-touch-with-dott-s-support-team)
- [Are Dott's insurance coverage and safety policies different from TIER’s?](https://help.ridedott.com/en/articles/252-are-dott-s-insurance-coverage-and-safety-policies-different-from-tier-s)

## Pricing, subscriptions & promos

- [Do Dott and TIER have the same rates?](https://help.ridedott.com/en/articles/254-do-dott-and-tier-have-the-same-rates)
- [Can I use my active passes, subscriptions, promo codes, referrals, or loyalty rewards from TIER in the Dott app?](https://help.ridedott.com/en/articles/255-can-i-use-my-active-passes-subscriptions-promo-codes-referrals-or-loyalty-rewards-from-tier-in-the-dott-app)

## Account & personal data

- [Can I transfer my account or wallet credits between Dott and TIER?](https://help.ridedott.com/en/articles/256-can-i-transfer-my-account-or-wallet-credits-between-dott-and-tier)
- [Will my TIER invoices and ride history be accessible in Dott?](https://help.ridedott.com/en/articles/257-will-my-tier-invoices-and-ride-history-be-accessible-in-dott)
- [How will my data be managed and protected?](https://help.ridedott.com/en/articles/258-how-will-my-data-be-managed-and-protected)