TIER x Dott | Dott Help Centre
What’s changing
- What’s changing in cities where TIER is becoming Dott?
- Does Dott work the same as TIER?
- Is Dott as committed to environmental sustainability as TIER?
- What are Dott’s terms and conditions, and have they changed?
- Can I still use the MyTIER feature in the Dott app?
Switching to Dott
- What do I need to do?
- Can I continue to use TIER?
- What if I already have a Dott account?
- What if I don’t want to switch to Dott?
Support, safety & insurance
- I have an open safety claim or support ticket, how will this be handled?
- How can I get in touch with Dott’s Support team?
- Are Dott's insurance coverage and safety policies different from TIER’s?
Pricing, subscriptions & promos
- Do Dott and TIER have the same rates?
- Can I use my active passes, subscriptions, promo codes, referrals, or loyalty rewards from TIER in the Dott app?