# How much does it cost to ride a Dott?

Last updated on June 23, 2026 at 11:07 AM

[Link](https://help.ridedott.com/en/articles/189-how-much-does-it-cost-to-ride-a-dott)

# What forms of payment can I use?

Last updated on June 30, 2026 at 7:30 AM

[Link](https://help.ridedott.com/en/articles/209-what-forms-of-payment-can-i-use)

# How do I add money to my Dott wallet?

Last updated on April 3, 2024 at 9:42 AM

[Link](https://help.ridedott.com/en/articles/213-how-do-i-add-money-to-my-dott-wallet)

# How do I request an invoice for my rides?

Last updated on April 3, 2024 at 9:43 AM

[Link](https://help.ridedott.com/en/articles/196-how-do-i-request-an-invoice-for-my-rides)

# Why is there a temporary hold on my bank account?

Last updated on March 27, 2026 at 12:07 PM

[Link](https://help.ridedott.com/en/articles/197-why-is-there-a-temporary-hold-on-my-bank-account)

# When starting a ride, I get a payment error

Last updated on April 3, 2024 at 9:44 AM

[Link](https://help.ridedott.com/en/articles/223-when-starting-a-ride-i-get-a-payment-error)

# When buying a pass, I get a payment error

Last updated on April 3, 2024 at 9:45 AM

[Link](https://help.ridedott.com/en/articles/226-when-buying-a-pass-i-get-a-payment-error)

# I was charged more than expected for my ride

Last updated on April 3, 2024 at 9:46 AM

[Link](https://help.ridedott.com/en/articles/225-i-was-charged-more-than-expected-for-my-ride)

# I think there’s a fraudulent charge on my account

Last updated on October 14, 2025 at 7:58 AM

[Link](https://help.ridedott.com/en/articles/212-i-think-there-s-a-fraudulent-charge-on-my-account)