Payment | Dott Help Centre
How much does it cost to ride a Dott?
Last updated on June 23, 2026 at 11:07 AM
What forms of payment can I use?
Last updated on June 30, 2026 at 7:30 AM
How do I add money to my Dott wallet?
Last updated on April 3, 2024 at 9:42 AM
How do I request an invoice for my rides?
Last updated on April 3, 2024 at 9:43 AM
Why is there a temporary hold on my bank account?
Last updated on March 27, 2026 at 12:07 PM
When starting a ride, I get a payment error
Last updated on April 3, 2024 at 9:44 AM
When buying a pass, I get a payment error
Last updated on April 3, 2024 at 9:45 AM
I was charged more than expected for my ride
Last updated on April 3, 2024 at 9:46 AM
I think there’s a fraudulent charge on my account
Last updated on October 14, 2025 at 7:58 AM