## What’s a Dott pass?  
Last updated on September 11, 2025 at 3:36 AM  
[Read more](https://help.ridedott.com/en/articles/216-what-s-a-dott-pass)

## Can I use my wallet balance to buy a pass?  
Last updated on April 3, 2024 at 9:30 AM  
[Read more](https://help.ridedott.com/en/articles/207-can-i-use-my-wallet-balance-to-buy-a-pass)

## I bought a Dott pass but was still charged for my ride  
Last updated on March 21, 2025 at 10:52 AM  
[Read more](https://help.ridedott.com/en/articles/222-i-bought-a-dott-pass-but-was-still-charged-for-my-ride)

## Can passes and promo codes be used at the same time?  
Last updated on April 3, 2024 at 2:30 AM  
[Read more](https://help.ridedott.com/en/articles/206-can-passes-and-promo-codes-be-used-at-the-same-time)

## How do I add a promo code?  
Last updated on April 3, 2024 at 2:30 AM  
[Read more](https://help.ridedott.com/en/articles/208-how-do-i-add-a-promo-code)

## Refer friends & get free rides  
Last updated on April 3, 2024 at 2:30 AM  
[Read more](https://help.ridedott.com/en/articles/203-refer-friends-get-free-rides)

## Monza Residents Promo  
Last updated on April 27, 2026 at 7:35 AM  
[Read more](https://help.ridedott.com/en/articles/211-monza-residents-promo)

## Does Dott offer discounted rides in France?  
Last updated on October 3, 2025 at 6:43 AM  
[Read more](https://help.ridedott.com/en/articles/191-does-dott-offer-discounted-rides-in-france)

## UK Access Scheme  
Last updated on September 30, 2025 at 3:14 AM  
[Read more](https://help.ridedott.com/en/articles/272-uk-access-scheme)

## How can I purchase a helmet in Jesolo?  
Last updated on June 18, 2026 at 10:04 AM  
[Read more](https://help.ridedott.com/en/articles/303-how-can-i-purchase-a-helmet-in-jesolo)

## Take 5 rides, get 1 free  
Last updated on November 19, 2025 at 7:16 AM  
[Read more](https://help.ridedott.com/en/articles/319-take-5-rides-get-1-free)

## Dott x Padua  
Last updated on July 13, 2026 at 4:17 AM  
[Read more](https://help.ridedott.com/en/articles/372-dott-x-padua)