UK Access Scheme | Dott Help Centre

TIER-Dott UK Access Scheme

At TIER-Dott, we know that the cost of transport can be an obstacle to city mobility, and therefore education or employment. To offer more inclusive and fair access to sustainable mobility, TIER-Dott has launched the UK Access Scheme available to people in the UK.

UK Access riders benefit from discounts on all trips for 12 months, subject to providing proof of participation in one of the concessionary pricing programs listed below.

Access is renewable throughout the duration of eligibility, as determined by the concessionary pricing program. This offer cannot be combined with other offers or discounts.

The discount is applied only to your ride invoices and can't be used for purchasing passes in the TIER-Dott shop.

How to apply for the UK Access program:

  1. Sign up for a Dott Account and complete ID Verification in the app.
  2. Submit a request for the discount you are eligible for via our online application form, providing the requested necessary documents. Please make sure to provide only the requested documents. Do not include any additional files, such as an ID or other personal documents, in the form.

Our system allows only one discount application per user per year. Once an application is approved, we’re unable to issue a promo code for a different discount type — so please be sure to review all available options before applying. Promo codes are meant for personal use and can’t be shared with other accounts. If a code is used by someone else, you may lose the chance to benefit from the promotion and won’t be able to reapply — as only one discount application per user is allowed per year.

Our team will review your information within 2-5 days and if eligible, you will receive the promotional discount via email. This promo code provided can then be entered in your Dott App under ‘Promotions’.

The promotional code provided can be entered into your Dott Account under ‘Promotions’ and can then be selected for payment when starting a ride with us.

Below you can find all available programmes and required documents for your application:

Blue light cardholders
Required documents:

NHS employees
Required documents:

University students and staff
Required documents:

Apprentices
Required documents:

ULEZ scrappage scheme (London)
Required documents:

Jobcentre Plus travel discount card
Required documents:

National bus/railcard for older people
Required documents:

National bus/railcard for disabled people
Required documents:

HC2 Certificate
Required documents:

Income support or universal credit
Required documents:

Refugees and asylum seekers
Required documents:

1625 Independent people
Required documents:

By sending the application you acknowledge that for the purposes of TIER-Dott’s UK Access Scheme, TIER-Dott will process your personal data in order to determine your eligibility for the scheme. For more information about how TIER-Dott uses personal data and to learn more about your privacy rights, please read our Privacy Policy.