# Welcome to Dott!

Signing up will take just a few minutes. To get started:

1. Download the Dott app from the [Apple Store](https://apps.apple.com/app/dott/id1440301673) or [Google Play Store](https://play.google.com/store/apps/details?id=com.ridedott.rider&hl=en)
2. Create an account using your phone number & email
3. Add your payment method of choice (Quick tip: Google Chrome is the most compatible browser for signing up with PayPal)
4. If requested, upload a copy of your driving license, ID, or passport for age verification
5. Check [How to read the map](https://help.ridedott.com/hc/en-us/articles/6597124186130) and our [Safe riding essentials](https://help.ridedott.com/hc/en-us/articles/360014683260) so you’ve got everything you need to know to ride safely

That's it – you're ready to roll! Open the map to find a nearby vehicle, scan the QR code to unlock, and ride like a champ.

## Didn't get the SMS verification code?

Try the following:

- Tap “Resend code” – the button will appear after 15 seconds
- Restart your device
- Check with your mobile network carrier if your plan allows you to receive verification texts

Still didn't work? Please try again in a few days or consider registering with a different phone number.

Unfortunately, our support won't be able to affect the SMS code delivery.

## Rooted device:

If you’re using a rooted device, it might be blocked for security reasons, as it’s not supported. Rooting a device removes built-in security protections, potentially exposing sensitive information and increasing vulnerability to threats.

To ensure the safety of our platform and your data, rooted devices are restricted from accessing the app.