Signing up | Dott Help Centre
Welcome to Dott!
Signing up will take just a few minutes. To get started:
- Download the Dott app from the Apple Store or Google Play Store
- Create an account using your phone number & email
- Add your payment method of choice (Quick tip: Google Chrome is the most compatible browser for signing up with PayPal)
- If requested, upload a copy of your driving license, ID, or passport for age verification
- Check How to read the map and our Safe riding essentials so you’ve got everything you need to know to ride safely
That's it – you're ready to roll! Open the map to find a nearby vehicle, scan the QR code to unlock, and ride like a champ.
Didn't get the SMS verification code?
Try the following:
- Tap “Resend code” – the button will appear after 15 seconds
- Restart your device
- Check with your mobile network carrier if your plan allows you to receive verification texts
Still didn't work? Please try again in a few days or consider registering with a different phone number.
Unfortunately, our support won't be able to affect the SMS code delivery.
Rooted device:
If you’re using a rooted device, it might be blocked for security reasons, as it’s not supported. Rooting a device removes built-in security protections, potentially exposing sensitive information and increasing vulnerability to threats.
To ensure the safety of our platform and your data, rooted devices are restricted from accessing the app.