Safety tips | Dott Help Centre

Please remember to keep your and others’ safety in mind when riding a Dott. Here are some tips to do just that.

Do a quick safety check before every ride

Are the lights working?
Do the brakes work? (Squeeze the brake levers to make sure)
Are the tires full?
Are there any wires hanging loose?
Is there any visible damage to the vehicle?

If anything seems to be damaged or malfunctioning, please report it to us and find another Dott to ride. You can report a damaged vehicle to us by selecting the vehicle on the map and tapping “Report issue”.

Tips for safe riding

Stick to one person per vehicle.
Stay focused– don’t wear headphones, look at your phone, or do anything else that could distract you from the traffic at hand.
Follow local traffic rules, and stay aware of cars, bikes, and pedestrians.
Ride calmly and smoothly. Avoid making sudden moves, and keep enough distance from vehicles around you so you have plenty of time to brake.
Avoid braking or accelerating too hard, especially when riding on smooth, slippery surfaces.
Never ride or park on sidewalks to keep them safe for pedestrians.
Park according to the rules in your city. Check our Parking guidelines section for the full details.
Don’t drink and ride.
Wear reflective gear when riding at night and in low visibility (e.g. foggy weather).
Remember to wear a helmet. Even though it isn’t required by law in some countries, it's a key safety measure everywhere. Please note that you’re not insured for head trauma if you're not wearing a helmet.

If you're riding in London, check out our Smooth Rider Club e-learning to read up on the traffic rules.

This list is a snippet of our full Terms & Conditions. Please make sure you read and comply with all our Terms & Conditions, and respect the local laws to ensure you’re following all the rules – this way, you avoid the risk of being charged both legal and administrative fines.

Take care of yourself and others. Happy and safe riding!

Also check: Riding in bad weather