Does Dott offer discounted rides in France? | Dott Help Centre
Yes! We offer a 60-75% solidarity discount to those who qualify.
In Île-de-France, Lyon, and Bordeaux we offer a solidarity discount of 75%. Here’s what you should send us to apply:
- Paris/Aubervilliers/GPSEO/Marne-et-Gondoire: a photo of your ID and a copy of your valid “Solidarité Transport” card
- Lyon: a photo of your ID and a copy of your valid “TCL Solidaire Gratuit” contract
- Bordeaux: a photo of your ID and a copy of your valid “Nouvelle Aquitaine” card
In Bordeaux, we offer a 25% discount on rides for the holders of a student advantage card from the metropolis of Bordeaux. Here’s what you should send us to apply:
- a copy of your "carte Jeune"
This promotion can be newly requested after one year.
In Bourgoin-Jallieu, we offer a 25% discount on rides for student card holders.
Here’s what you need to send us to apply:
- A copy of your student card
- A proof of address showing that you live in Bourgoin-Jallieu. This can be, for example: a recent utility bill, a phone bill, an official letter from your school confirming your residence, etc.
This promotion can be newly requested after one year.
Applying for your discount
Before you get started, make sure you already have a Dott account – just download the Dott app and follow the steps to get set up.
You can request your discount by contacting us at support@ridedott.com.
Make sure to attach a photo of your ID (such as your passport or driver's license) and your proof of eligibility (upload both sides if applicable). Once we’ve reviewed your documents, we’ll send you your unique promo code. To claim it, head to “Promos” in the app menu and tap “Add promo code”.
Now it’s time to hit the road with your discount! Please note that the solidarity discount does not apply for rides taken with a Dott pass, and it expires after 1-3 months depending on the city. If you want to renew it, please resend your documents by the 10th day of the month, every 1-3 months. We do this to comply with data protection regulations.
Enjoy your discount and happy riding!