How to Ride a Dott Scooter

First things first: you need to have an active internet connection to find a Dott, unlock it and end the ride after you’ve arrived.

1. Starting your Scooter Ride

Once you've found a scooter,

• Scan the QR code on top of the scooter and tap Unlock and Start ride to get going.
• Having trouble scanning the QR code? You can also enter it manually by tapping abc.
• Make sure that you’ve kicked up the kickstand so that it’s no longer touching the ground.

2. Do a Safety Check

Before every ride, check:

• Are the lights working?
• Do the brakes work? (Squeeze the brake levers to make sure)
• Are the tires full?
• Are there any wires hanging loose?
• Is there any visible damage to the vehicle?
• How much range does the scooter have left?*

If anything seems to be damaged or malfunctioning, please report it to us and find another Dott to ride. You can report a damaged vehicle to us by selecting the vehicle on the map and tapping Report issue.

3. Ready to Ride

• To start, place one foot on the board, put both hands on the handlebars and push off hard with your other foot a few times (e-scooters can feel quite heavy the first time, so don’t be shy to give it a good push!).
• To accelerate, gently push the throttle with your right thumb.
• Go easy the first time – our scooters can go quite fast.
• Once you’re riding, keep both feet on the board.
• Squeeze both brake levers to brake – don't use your feet!
• Avoid hard braking and accelerating on smooth, slippery surfaces.

4. Ending Your Ride

• Always end your ride in an area where you’re allowed to park. Not sure where you can park? See How to read the map.
• Once you’re in an authorized parking spot, tap End ride.
• Kick the kickstand back down so that your vehicle stands upright.
• We recommend checking our Parking guidelines section for details on how & where to park.

When riding, always follow our Safe riding essentials. Failure to do so may result in a legal fine, so make sure to give them a quick read before you ride.

If you ever need a quick refresher on how to ride our scooters, tap Help & legal then How to ride our scooters in the app.

Enjoy your ride!

We show range in km or mi, depending on your personal phone settings. A fully charged Dott scooter can take you up to 35 km (22 mi) from your starting point, depending on traffic and weather conditions.

Our scooters and bikes have a maximum speed of 20 or 25 km/h (12 or 16 mph), depending on your city.