Dott trials age verification for e-scooter riders

Dott's Secure Age Verification Trial in Lyon

Dott, the European micromobility operator, has launched a secure age verification trial within the city of Lyon, the first of its kind in Europe. The identity verification system corroborates the true identity of the rider with ID capture and a quick selfie with a liveness check to ensure users are over 18. This announcement follows the win of an e-scooter tender in July and Dott's strong safety commitment.

Dott self-service scooters are accessible to users over the age of 18. Previously, a declaration of honor was required to register for the service, stating that if the user was untruthful about their age, they would not be covered by automatic comprehensive insurance.

As of Monday, October 26, new Dott users will undergo a quick digital age and identity verification process after their first ride in Lyon. This unique trial enables the company to protect user safety and ensures that only age-appropriate riders use Dott e-scooters.

This verification process is managed by Jumio, a leading provider of AI-powered end-to-end identity verification and eKYC solutions. Jumio's technology leverages AI, biometrics, machine learning, liveness detection, and automation to establish the real-world identity of users. Once compatibility between the identity document and the person's face has been established, personal data is managed by Jumio in accordance with GDPR regulations.

For Henri Moissinac, CEO of Dott: “This trial is part of a comprehensive prevention and safety policy led by Dott so that traveling on a scooter remains a pleasure in a peaceful city!”

For Sam Duggan, Head of Account Management, EMEA at Jumio: “We are delighted that Dott chose Jumio’s services to verify the identity and age of all their scooter riders in Lyon. Our aim is to create a speedy onboarding experience for customers ready to hop on a scooter and enjoy the city safely.”

About Dott

Dott is a micromobility European operator founded by Maxim Romain and Henri Moissinac. Dott’s mission is to provide clean rides for everyone in urban areas. The company currently operates over 20,000 e-scooters in 15 top cities across Belgium, France, Germany, Italy, and Poland. In July 2020, Dott won two significant micromobility tenders globally, ranking first in both Paris and Lyon.

At Dott, environmental excellence is a priority. The company’s unique approach includes:

• In-house operations since day one: Dott operates its service with local full-time employees, enhancing safety, reliability, and user experience.
• Careful deployment in each city: They launch services one city at a time, collaborating with local authorities to tailor roll-outs to individual city needs.
• Sustainability: Dott aims to reduce its carbon footprint and achieved carbon neutrality in January 2019. In 2020, the company reduced its carbon footprint by 56% compared to the previous year.

Read more about Dott’s steps towards cleaner cities here.

About Jumio

When identity matters, trust Jumio. Jumio’s mission is to enhance internet safety for businesses through a unified end-to-end identity verification and eKYC platform. The Jumio KYX Platform offers various identity proofing and AML services to maintain and assert trust throughout customer interactions.

Using advanced technology—including AI, biometrics, machine learning, liveness detection, and automation—Jumio helps organizations mitigate fraud and financial crime while meeting regulatory compliance requirements. Jumio has verified more than 250 million identities from over 200 countries and territories through real-time web and mobile transactions. The company's solutions are used by leading firms in financial services, sharing economy, digital currency, retail, travel, and online gaming. Jumio operates globally from offices in North America, Latin America, Europe, and Asia Pacific and has won numerous awards for innovation. For more information, please visit www.jumio.com.